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Collections Specialist

Company: Herman Kittle Properties
Location: Champaign
Posted on: September 15, 2018

Job Description:

Description Position Summary:
Works directly with Property Manager and Assistant Manager to collect rent and other fees due from residents in a timely manner. Position schedule will range between 25 and 29 hours per week, about 50% of time in an office setting and 50% on the property delivering notices and interacting with residents.

Essential duties and responsibilities:
--- Obtains list of delinquent payments from Assistant Manager
--- Initiates phone calls to remind residents of rent due dates and to collect delinquent rent
--- Initiates texts and e-mails as reminders and in attempt to collect delinquent rent
--- Records conversations/interactions with resident regarding delinquent payments
--- Delivers late rent, 10 day letters and eviction notices to residents apartments
--- Personally knocks on doors and interacts with residents in an effort to obtain payment of rent and other fees due
--- Organizes lists of delinquent residents and assists Property Manager in forecasting likelihood of payment
--- Notifies residents in event of returned check and attempts to collect b
Requirements Key attributes of success in this role:
--- Must be motivated, resilient, confident and comfortable with potential conflict
--- Must be comfortable interacting on phone and in person with general public
--- Must be organized and able record conversations in an organized manner
--- Must be comfortable with flexible schedule

Qualifications, Skills and Physical requirements:
--- High School Diploma or some college preferred
--- Basic Math, Verbal and Writing Skills
--- Ability to climb stairs, manage keyed entry of doors

Keywords: Herman Kittle Properties, Champaign, Collections Specialist, Accounting, Auditing, Champaign, Illinois

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