Service Technician - Large Ag
Company: AHW LLC
Location: Ashmore
Posted on: May 28, 2023
Job Description:
Service Technician - Large Ag
Independently performs complex on-site diagnostics, service repairs
and maintenance work on customer agricultural equipment. May
require some direction or guidance from the Service Manager or Shop
Foreman.
Responsibilities:
- Performs complex on-site diagnostics and repairs on
agricultural and/or turf equipment and established Ag Management
Solutions (AMS) products
- Participates in required Service EDUCATE Training programs
- Supports customer clinics
- Reviews and explains any maintenance, repair, or other service
concerns directly with the customer and documents on work
order
- May promote and sell dealer service programs directly to
customers
- May establish and implement effective stocking processes with
the Parts Department to maintain the proper seasonal parts
inventory in the vehicle
- Maintains current knowledge of John Deere and competitive
products
- Maintains condition of mobile service vehicle, trailer,
inventory, tools and equipment
- Follows all safety rules and regulations in performing work
assignments
- Completes all reports and forms required in conjunction with
work assignments
- Accounts for all time and material used in performing assigned
duties
- Maintain a safe working environment and adhere to company
safety program at all times
- Perform other duties as assignedExperience, Education, Skills
and Knowledge:
- 3+ years of experience performing on-site service repairs
- Outstanding interpersonal and customer service skills
- Ability to perform complex repairs and required maintenance
using special tools and equipment following Technical Manual
procedures
- Expert knowledge of mechanical, electrical and hydraulic
systems used in the repair of agricultural and turf equipment
- Ability to use Service Advisor and basic computer
functions
- Ability to operate vehicles and equipment used for diagnostic
purposes
- Ability to lift at least 75 lbs. repeatedly
- Advanced or Master Service Technician certification
preferred
- High School Diploma or equivalent experience required;
Associates degree preferred
- Valid driver's license required; CDL (Commercial Driver's
License) preferred
AHW is a 16 location John Deere Dealership, selling tractors,
combines, sprayers, riding mowers, commercial equipment in east
central Illinois and western Indiana Date posted: 04/07/2023
Keywords: AHW LLC, Champaign , Service Technician - Large Ag, Engineering , Ashmore, Illinois
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