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Unified Communications Collaboration Engineer

Company: Busey
Location: Champaign
Posted on: September 15, 2019

Job Description:

Duties/Responsibilities:

  • Assist with design, support, and implementation of redundant systems throughout the organization.
  • Provide day-to-day system assistance, configuration and support for a Cisco UC based environment.
  • Provide technical support for Unified Communications environments throughout the organization.
  • Assist with day-to-day configuration and support for a Cisco based data network.
  • Disaster Recovery Testing will be working with multiple departments in planning and testing disaster recovery plans.
  • Maintain documentation and procedures for IT systems, ensuring that they meet company standards.
  • Assist with upgrades on a clustered Cisco Unity, CUCM, UCCX, and IM&P environment.
  • Ensure proper design and configuration standards are met for Video Room systems.
  • Perform audits to ensure proper notifications, configuration, and optimization of systems; provide security related remediation actions as issues arise.
  • Participate in the design of future state Unified Communication systems, taking the lead on researching new opportunities.
  • Develop relationships with internal departments to foster better workflow and great system results.
  • Maintain relationships with vendors for services related to UC systems . Education:
    • Requires Associates degree in Information Technology or Computer Science or equivalent experience.
    • Requires two or more years' experience in data networking and unified communications, including knowledge of
    • TCP/IP, UC Collaboration and working hands-on experience with Cisco UC environment.
    • Requires 2 or more years hands-on experience configuring Cisco routers, switches, and related network equipment (IOS, IOS-XE, NX-OS). Qualifications Knowledge of:
      • Strong oral and written communication skills
        • Unified Communications infrastructure
          • Network design, configuration, and troubleshooting skills
            • OSI model and how it relates to the design and deployment of structured networks Ability:
              • Take independent action within established options and develops new procedures and approaches to problems when necessary
              • Analyze assignments based on a wide knowledge of many factors where application of advanced or technical concepts are required
              • Maintain visual attention and mental concentration for extended periods of time
              • Perform duties and make decisions under frequent time pressures EOE of Minorities/Females/Vets/Disability

Keywords: Busey, Champaign , Unified Communications Collaboration Engineer, Engineering , Champaign, Illinois

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