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Commercial Deposit & Treasury Management Quality Control Specialist

Company: Busey
Location: Champaign
Posted on: January 16, 2022

Job Description:

Duties/Responsibilities * Complete quality reviews for all new setup and maintenance items for Commercial Deposit Accounts and Treasury Management related services. * Complete ACH review including but not limited to: ACH NACHA violations, ACH return ratio monitoring and ACH limit controls. * Monitor and identify possible risk and fraudulent activities to both customers and the Bank utilizing monitoring software and reports. * Maintain all Treasury Management documents. * Maintain the Bank's analysis billing system. * Provide backup support to Commercial Deposit & Treasury Management Support teams, including documentation preparation, treasury management services setup, maintenance, and training needs for services including but not limited to: ACH processing, business internet banking, business bill pay, sweep accounts, positive pay, monthly and annual CDs, and Remote Deposit Capture. Education and Training * College degree preferably in business, accounting or finance or High School diploma and 2 years related work experience. * Previous banking or finance and customer service experience preferred. * Prior experience in roles identifying customer needs to expand relationships. * Requires strong background working with a variety of PC operating systems and anti-virus software. * Requires knowledge of Microsoft Office, Excel, Access, and Adobe Acrobat. Qualifications Knowledge of: * Strong oral and written communication skills * Advanced knowledge of line of business policies, procedures and products * Operational workflows and secure file transmissions Ability to: * Multi-task and work independently * Solve problems independently while applying logic and discretion * Adapt to change and respond to all requests in a professional manner * Desire to suggest new approaches to existing procedures within established options to gain efficiencies in department tasks * Analyze and solve problems for which there are not always precedents * Maintain visual attention and mental concentration for extended periods of time * Possess the ability to understand and process multiple types of inquiries in a professional, fast-paced, and high traffic environment Busey believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Equal Opportunity Employment is a priority for Busey and all qualified applicants will receive consideration regardless of race, color, religion, national origin, genetic information, sex (including pregnancy), age, sexual orientation, gender (including gender identity and expression), marital status, military status, veterans status, citizenship status, disability, order of protection or any other characteristic protected by applicable law or other non-merit based factors.

Keywords: Busey, Champaign , Commercial Deposit & Treasury Management Quality Control Specialist, Executive , Champaign, Illinois

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