Manager, Annual Giving and Communication Services
Company: UNIVERSITY OF ILLINOIS FOUNDATION
Location: Champaign
Posted on: April 20, 2024
Job Description:
Department: Ann Giving Progs UIFFull Time/Part Time Status: Full
TimeLocation: Champaign, Illinois Job Description: UNIVERSITY OF
ILLINOIS FOUNDATION has an immediate opening for an Manager, Annual
Giving and Communication Services The University of Illinois
Foundation (Foundation) is the official fundraising and private
gift-receiving organization of the University of Illinois
(University). It works closely with alumni and friends, faculty and
staff, corporations and foundations, as well as campus development
professionals to create fundraising programs and opportunities that
benefit the University. The Manager of Annual Giving and
Communication Services is responsible for the management and
execution of key donor engagement platforms and services, as
managed by the UI Foundation. The Manager will administer
University of Illinois System-wide donor programs and tools, such
as event registration, digital stewardship, mass communication
scheduling and fundraising platforms. This position serves with
exceptional customer service for all internal and external
partners. DUTIES AND RESPONSIBILITIES:
- Identifies, manages, and develops tools and resources in
support of University of Illinois advancement donor engagement and
events efforts and programs with day-to-day responsibilities in
tools and/or software such as Smartsheets, Cvent, Webtools, and the
internal CRM system as they relate to the functional area.
- Directly manages the annual mass communication planning season
for all external communications and solicitations. Supervises
updates to plans throughout the course of the fiscal year for all
projects.
- Manages donor services and digital communications staff,
including hiring, training, goal setting, and performance
management of individual team members.
- Maintains personal knowledge of industry best-practices and
recommends adoption of appropriate policies, procedures, and
platforms across the UI System as they relate to donor engagement
and support. Documents procedures and processes involved in
effective execution and support of these platforms and trains
others in their use.
- Leads team as primary liaison between units and Foundation
resources to define resources needed, timing of projects and
collateral needed for completion. Develops and maintains positive
working relationships with campus partners and always delivers
excellent customer service.
- Creates and maintains internal and external documents for
training and best practices. Ensures platforms and procedures
comply with UI Foundation policy and adhere to other governing
policies, such as GDPR and CAN-SPAM Act.
- Plans, organizes, and delivers regular system-wide unit
trainings on available engagement and event platforms. Serves as
the subject matter expert on available platforms. Researches trends
and best practices to ensure highest quality offerings. REQUIRED
QUALIFICATIONS:
- Bachelor's degree with at least five years of relevant
professional experience.
- Project management experience and/or analytical
experience.
- Proven ability to work in a fast-paced, team-oriented
environment with changing priorities and sometimes moving
deadlines.
- Excellent communication (verbal and written), interpersonal and
customer service skills.
- Proficiency in MS Office suite and the propensity to become
proficient in engagement related technical systems.
- Exhibits development program values of integrity, civility,
collaboration, innovation, and impact. PREFERRED QUALIFICATIONS:
- Master's degree
- Annual Giving or other Advancement experience
- Mass Communication or Email Marketing experience Application
Deadline: April 21, 2024 Application Process: For full
consideration for the role, all candidates must complete an online
application and include a cover letter and resume. Candidates may
create a profile through . For further information regarding
application procedures, contact Foundation Human Resources at . THE
UNIVERSITY OF ILLINOIS FOUNDATIONIS AN AFFIRMATIVE ACTION/EQUAL
OPPORTUNITY EMPLOYERPIdfbe4549df5e-31181-34161261
Keywords: UNIVERSITY OF ILLINOIS FOUNDATION, Champaign , Manager, Annual Giving and Communication Services, Executive , Champaign, Illinois
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