Front Office Assistant OB/GYN
Company: OSF HealthCare
Location: Urbana
Posted on: June 25, 2022
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Job Description:
OverviewPOSITION SUMMARY: The Front Office Assistant provides
exceptional customer services throughout their interaction with
patients, families and their support systems. They are the face of
the office and their interaction with the patient/family is
important in creating a patient-first environment. This creates an
excellent first impression of OSF's services to patients, families
and other external customers over the phone or in person. Performs
a variety of reception/clerical duties in a medical practice front
office and adheres to department guidelines for scheduling and
registration. Works collaboratively with patients, providers,
office staff and insurance companies to ensure that patient needs
are met. Communicates with insurance companies to determine patient
benefits, completes prior-authorizations, and is responsible for
incoming and outgoing patient calls, co-pay collection, appointment
and procedure scheduling for patients.QualificationsREQUIRED
QUALIFICATIONS: Customer service experience. Typing, filing,
telephone skills Basic Microsoft application basic proficiency
Excellent Customer Service skills PREFERRED QUALIFICATIONS: Basic
knowledge of medical terminology, ICD-10 and CPT codes Electronic
Medical Record experienceEOE/Minorities/Females/Vet/DisabledJob
seekers will be afforded equal opportunity regardless of their
race, ethnicity, veteran status or disability status.
Keywords: OSF HealthCare, Champaign , Front Office Assistant OB/GYN, Healthcare , Urbana, Illinois
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