Lead Medical Office Specialist (Hybrid)
Company: CIOX Health Talent Acquisition
Posted on: November 23, 2022
Who we are...
Ciox Health merged with Datavant in 2021, creating the nation's
largest health data ecosystems, powering secure data connectivity
on behalf of thousands of providers, payers, health data analytics
companies, patient-facing applications, government agencies,
research institutions and life science companies. The combined
company is focused on improving patient outcomes and reducing costs
by removing impediments to the secure exchange of health data.
Ciox, a Datavant company will offer the ability to access,
exchange, and connect data among the thousands of organizations in
its ecosystem for use cases ranging from better clinical care and
value-based payments to health analytics and medical research.
What we offer...
At Ciox Health we offer all employees a place to grow and expand
their current skills so that they can not only help build Ciox
Health into the greatest health technology company but create a
career that you can be proud of. We offer you complete training and
long-term career goals. Our environment is what most of our
employees are the proudest of and our Architecture Group is
comprised of some of the brightest and most talented individuals.
Give us just a few moments to explain why we need you and hope you
will help us change how the health Industry manages its' medical
What we need...
This position is responsible for processing all release of
information (ROI) specifically medical record requests in a timely
and efficient manner ensuring accuracy and providing customers with
the highest quality product and customer service. Associate must at
all times safeguard and protect the patient's right to privacy by
ensuring that only authorized individuals have access to the
patient's medical information and that all releases of information
are in compliance with the request, authorization, company policy
and HIPAA regulations. This is an intermediate level position with
at least 1 year related HIM experience.
At Ciox Health, people are most important to us. We strive to have
a positive impact on each individual in regard to their personal
health information. If you're looking to make a difference in the
lives of many, please join the Ciox Team!
+ Opportunity to work a full-time schedule. Monday - Friday 8:00 AM
- 5:00 PM CST; (Champaign, 61822)
+ Receive full benefits including medical, dental, vision, 401K,
+ Paid time off (including major holidays)
+ Virtual and in-person training
+ Opportunity for growth within the company
+ Receive and process requests for patient health information in
accordance with Company and Facility policies and procedures.
+ Maintain confidentiality and security with all privileged
+ Maintain working knowledge of Company and facility software.
+ Adhere to the Company's and Customer facilities Code of Conduct
+ Inform manager of work, site difficulties, and/or fluctuating
+ Assist with additional work duties or responsibilities as evident
+ Enhanced need for attention to detail for medical records.
+ Consistent application of medical privacy regulations to guard
against unauthorized disclosure.
+ Responsible for managing patient health records.
+ Responsible for safeguarding patient records and ensuring
compliance with HIPAA standards.
+ Prepares new patient charts, gathering documents and information
from paper sources and/or electronic health record.
+ Ensures medical records are assembled in standard order and are
accurate and complete.
+ Creates digital images of paperwork to be stored in the
electronic medical record.
+ Responds to requests for patient records, both within the
facility and by external sources, retrieving them and transmitting
+ Answering of inbound/outbound calls.
+ May assist with patient walk-ins.
+ May assist with administrative duties such as handling faxes,
opening mail, and data entry.
+ May schedules pick-ups.
+ Assist with training associates in the HIS positions.
+ Generates reports for manager or facility as directed.
+ Must exceed level 1 productivity expectations as outlined at
+ Participates in project teams and committees to advance
operational Strategies and initiatives as needed.
+ Mentor HIS staff for further professional development.
+ Inform senior leadership of issues, opportunities or
+ Assist throughout the region with training, mentoring and/or
coverage as needed.
+ Participate and assist with onboarding activities for new
+ Assist with Quality Assurance tasks as directed by
+ Acts in a lead role with staff regarding general questions and
assists with new hire training and developmental training.
+ Leads training sessions for timely staff development.
+ Other duties as assigned.
+ High School Diploma or GED.
+ Must be 18 years of age or older.
+ Ability to commute between locations as needed.
+ Able to work overtime during peak seasons when required.
+ 1-year Health Information related experience.
+ Basic computer proficiency.
+ Comfortable utilizing phones, fax machine, printers, and other
general office equipment on a regular basis.
+ Professional verbal and written communication skills in the
+ Detail and quality oriented as it relates to accurate and
compliant information for medical records.
+ Strong data entry skills.
+ Must be able to work with minimum supervision responding to
changing priorities and role needs.
+ Ability to organize and manage multiple tasks.
+ Able to respond to requests in a fast-paced environment.
+ Presentation skills for small group settings.
+ Forward thinking and ability to problem solve.
+ 2+ year Health Information related experience.
+ Meets and/or exceeds Company's Productivity Standards.
+ Previous production/metric-based work experience.
+ In-person customer service experience.
+ Ability to build relationships with on-site clients and
+ Comfortable bringing new ideas, process improvement suggestions,
and feedback to internal stakeholders.
Working conditions & physical demands
Work is generally performed in an office environment in which there
is only minimal exposure to unpleasant and/or hazardous working
conditions. Must have the ability to stand and sit frequently
throughout an eight-hour period, reach horizontally and vertically
for overhead use. Must be able to use a telephone or headset
equipment. Incumbent must be able to lift 20 lbs., perform work at
a computer terminal for 6-8 hours a day, and function in an
environment with constant interruptions. Reasonable accommodations
are available to qualified individuals with disabilities. Limited
travel may be required.
To ensure the safety of patients and staff, many of our clients
require post-offer health screenings and proof and/or completion of
various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any
requests to be exempted from these requirements will be reviewed by
Ciox Human Resources and determined on a case-by-case basis.
Depending on the state in which you will be working, exemptions may
be available on the basis of disability, medical contraindications
to the vaccine or any of its components, pregnancy or
pregnancy-related medical conditions, and/or religion.
For remote work, this position requires that you provide a
high-speed internet connection, subject to applicable expense
reimbursement requirements (if any), and a work environment free
With very limited exceptions (medical conditions or sincerely held
religious beliefs that prohibit you from getting the vaccine), one
of the requirements for this job is that you be fully vaccinated
*Except for states where legally prohibited to enforce
Requisition ID: 2022-29072
External Company Name: CIOX Health
External Company URL: careers-cioxhealth.icims.com
Post End Date: 11/19/2022
Keywords: CIOX Health Talent Acquisition, Champaign , Lead Medical Office Specialist (Hybrid), Healthcare , Champaign, Illinois
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