Patient Healthcare Representative - Carle Medical Supply
Company: Carle Health
Location: Urbana
Posted on: January 24, 2023
|
|
Job Description:
Position Summary:
The Carle Medical Supply (CMS) Patient Healthcare Representative 1
provides customer service to the patients and referral sources of
CMS. Responsible for walk-in inquiries, working the EPIC In-Basket,
taking retail and telephone order requests, gathering billing
information, verifying insurance coverage, ordering and receiving
product and stocking shelves. Represents CMS as a leader in home
medical equipment, products and service through outstanding product
knowledge and demonstration of excellent customer service.
Qualifications:
EDUCATIONAL REQUIREMENTS
None Required
CERTIFICATION & LICENSURE REQUIREMENTS
Driver's License
EXPERIENCE REQUIREMENTS
One (1) year of in a home medical equipment business, one (1) year
of healthcare/medical or one (1) year of general customer service
experience.
SKILLS AND KNOWLEDGE
Excellent written, verbal, and organizational skills. Ability to
complete assigned workload in a timely manner with minimal mistakes
and ability to work in a stop-and-go manner with many
interruptions. Excellent Computer Skills, including Microsoft
Office, Excel or healthcare software.
Essential Functions:
We are an Equal Opportunity Employer and do not discriminate
against any employee or applicant for employment because of race,
color, sex, age, national origin, religion, sexual orientation,
gender identity, status as a veteran, and basis of disability or
any other federal, state or local protected class. Carle Health
participates in E-Verify and may provide the Social Security
Administration and, if necessary, the Department of Homeland
Security with information from each new employee's Form I-9 to
confirm work authorization. - For more information:
human.resources@carle.com.
Effective September 20, 2021, the COVID 19 vaccine is required for
all new Carle Health team members. Requests for medical or
religious exemption will be permitted.
Keywords: Carle Health, Champaign , Patient Healthcare Representative - Carle Medical Supply, Healthcare , Urbana, Illinois
Click
here to apply!
|