RN - Carle Direct
Company: Carle Health
Posted on: January 26, 2023
The Transfer Center RN Specialist is dedicated to facilitating
appropriate patient transfers into Carle Hospital from referring
physicians and facilities (hospitals, clinics, convenient/urgent
cares, surgery centers, etc.) as well as transfers from Carle to
quaternary medical facilities (outbound transfers), Obtains
appropriate patient information critical to determining the
appropriate Carle provider, medical necessity and level of care,
and demographic information. Responsible for facilitating a
conference call between the referring physician and the Carle
receiving physician, and will ensure, when appropriate, that an
appropriate level of care bed within Carle is identified, and
facilitate a timely mode of transportation. Responsible for meeting
the needs and expectations of referring physicians/facilities, as
well as accepting physicians by supporting and managing the patient
transport process efficiently and effectively. Efficiently engages
appropriate departments in the transfer process and monitors and
documents all activities associated with the transfer. Responsible
for oversight of the entire transfer episode, from start to finish,
for communication back to the referring facility, and for
communication to the physicians assuming care of the patient
post-discharge from Carle.
Diploma (Not HS) in Nursing
CERTIFICATION & LICENSURE REQUIREMENTS
Registered Professional Nurse (RN) License Illinois upon hire.
Experience using Epic EMR.
SKILLS AND KNOWLEDGE
- Demonstrated proficiency in computer skills and systems. -
Develops respectful relationships with internal and external
customers by listening, understanding and providing solutions to
their needs. - Demonstrates effective leadership and professional
skills according to Standards of Care. - Demonstrates excellent
professional and clinical skills and utilization of the nursing
process of direct and indirect patient care which includes
assessment, planning, implementation and evaluation of nursing care
to meet patient needs and improve patient outcomes. - Working
knowledge of applicable state and federal regulatory standards and
regulations, such as EMTALA, related to acute and urgent/emergent
patient transports. Knowledge of State, Federal, and Professional
industry standards pertaining to health care practice (e.g. Title
22 and JCAHO). - Exemplary interpersonal communication including
oral, written and over the phone. - Demonstrated team player skills
required. - Requires excellent critical thinking skills, ability to
think quickly and strong organizational skills. - Ability to deal
objectively with a wide variety of situations. Ability to manage
multiple priorities in stressful situations. - Must be able to
establish relationships quickly with key stakeholders / peers
(physicians and others in the health care system), projecting a
friendly helpful image over the phone. - Ability to work
independently and be a self-starter with ability to complete job
duties autonomously. - Work collaboratively on projects with
personnel from a variety of service lines. Able to understand
complex diagnosis and treatment information and use deductive
reasoning. - Requires the ability to resolve conflict effectively
and in the best interest of patients and families. - Requires
strong work ethic and attention to detail.
- Expedites consultation between referring patient-care providers
and receiving physicians.
- Demonstrates strong clinical assessment skills to appropriately
assess patient acuity and needs, assumes principal responsibility
for the coordination of acceptance, admission and transfer, and
necessary communication between the referring physician, attending
physician and clinical staff.
- Utilizes established scripts and algorithms to facilitate
smooth transition into Carle Hospital.
- Develop high quality professional relationships with providers
and staff at referring facilities to ensure that transfers are
timely and appropriate with high level patient care while ensuring
maximum patient safety, optimal physician and consumer satisfaction
while promoting Carle Service Line to existing and potential
network hospitals. This will include site visits with referral
sources to better understand their needs.
- In collaboration with House Officers/Throughput Officers
maximize organizational patient flow and capacity management.
Communicate patient placement needs utilizing contemporary
guidelines and principles of patient safety, clinical relevance,
patient care, patient acuity and nursing care requirements and
corresponding workload ramifications.
- Conducts recorded three-way calls between referring physician
and facility physician as well as nurse-to-nurse report.
- Ensures documentation is concise, meets standards utilizing all
appropriate forms, and is completed in a timely, accurate
- In addition to facilitating communication prior to and during
the transfer process, the nurse in this role will be responsible
for maintaining communication after the patient stay in order to
maintain continuity of care for the referred patient. Provides
follow-up calls and communication with both internal and external
customers to meet the needs of the patient.
- When necessary, facilitate transfer to other appropriate
facilities if Carle Hospital is unable to provide the services
required to accommodate patient needs.
- Communicates and collaborates with the House Officer to assure
proper bed placement and resource availability. Obtains and
documents relevant clinical data to individually assess the needs
of each patient to ensure proper patient placement. Serves as the
primary clinical resource to House Officer staff in any
unforeseen/unscheduled events that arise related to incoming
- Manages and coordinates centralized communications between
referring and accepting provider services. Collaborates with
physicians to assess urgency and priority of transfer
- Collaborates with providers to ensure effective algorithms
utilization to ensure smooth transfer process; protocols to create
a continuum of care for patients being transferred from outside
- Develops and promotes long-term relationships with referring
facilities and providers. Advocates for regional patients,
providers and facilities ensuring that regional providers will want
to send their next patient to Carle.
- Arranges and coordinate all urgent and emergent inpatient
admission and transfers. Receives and processes all patient
transfer related requests from referring and accepting providers.
Documents all required information in Epic and Forefront.
- Develops and utilizes a feedback mechanism to provide follow-up
to referring facilities and provider.
We are an Equal Opportunity Employer and do not discriminate
against any employee or applicant for employment because of race,
color, sex, age, national origin, religion, sexual orientation,
gender identity, status as a veteran, and basis of disability or
any other federal, state or local protected class. Carle Health
participates in E-Verify and may provide the Social Security
Administration and, if necessary, the Department of Homeland
Security with information from each new employee's Form I-9 to
confirm work authorization. - For more information:
Effective September 20, 2021, the COVID 19 vaccine is required for
all new Carle Health team members. Requests for medical or
religious exemption will be permitted.
Keywords: Carle Health, Champaign , RN - Carle Direct, Healthcare , Urbana, Illinois
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