Lab Tech Coordinator
Company: Carle Health
Posted on: January 26, 2023
The Clinical Laboratory Shift Coordinator coordinates and monitors
the daily technical activities and staffing of personnel in the
assigned shift and assures compliance with all policies,
procedures, regulatory, and accreditation standards. Works in key
areas of all clinical laboratory sections as needed. Performs
highly complex and varied tasks requiring technical knowledge, its
application to a variety of situations, and exercise of independent
judgment. Embraces the Carle Experience by ensuring that all
aspects are consistently practiced among all staff. Promotes
employee engagement by helping to identify and implement employee
Associates Clinical Laboratory Sciences
CERTIFICATION & LICENSURE REQUIREMENTS
Medical Laboratory Technician (ASCP or AMT) or Medical Technologist
(ASCP or AMT).
Three (3) Laboratory
SKILLS AND KNOWLEDGE
Operational Knowledge: Significant knowledge of the technical
aspects of clinical systems utilized on assigned shift. Leadership:
As a departmental leader, consistently demonstrates a positive
attitude and willingness to assess and improve the work
environment. Consistently serves as a role model for the Carle
Experience by utilizing AIDET, rounding and other tools.
Independence, Responsibility, and Good Judgment: The ability to
think strategically. Strong organizational skills to coordinate and
manage multiple activities simultaneously including an ability to
plan and facilitate meetings, delegate, hold people accountable for
performance and deadlines, and determine priorities. Teamwork:
Excellent interpersonal skills and ability to work corroboratively
and effectively to develop and maintain a positive, team-focused
environment throughout the lab. Demonstrates excellent rapport with
physicians, patient care leaders and administrators. Communication:
Facilitates open communication, diffuses sources of conflict,
demonstrates respect for others, and diplomatically negotiates
solutions. Excellent written and verbal communication.
Accountability: Demonstrates accountability through passion for
excellence, setting ambitious goals, holding self and others
accountable for defined expectations and timeliness, taking
responsibility for outcomes, eliminating barriers, and achieving
results. Prioritization and Delegation: Effectively prioritizes and
delegates workload by acting on mission critical tasks first,
leveraging available resources, reviewing own workload,
implementing workable systems, and providing clear directions to
others. Problem Solving: Demonstrates constructive thinking by
analyzing issues before acting, generating creative ideas,
detecting patterns and connections, breaking down complex problems,
and developing concrete tasks.
- Performs essential job functions of direct reports, in all
clinical lab sections, in order to meet testing needs of the
assigned shift. This may include on call and/or working variable
shifts as assigned to meet department needs.
- Coordinates the day to day activities of the designated shift
or section, including monitoring staff productivity and workload.
Meets productivity levels as established by department
- Responsible for collaborating with other leaders to develop
staff scheduling, ensuring appropriate staffing levels are
maintained as needed based on workload.
- Provides input to Manager regarding various personnel actions
including but not limited to hiring and retaining talent,
performance appraisals, disciplinary actions and promotions.
- Monitor the Kronos timecards for shift personnel, entering
exceptions and approving timecards as needed.
- Responsible for maintenance of equipment and workplace
environment, recognizing malfunctions in equipment and facilities
to report service needs in a timely manner.
- Establishes effective working relationships and maintain
effective communications with all customers. Evaluates and resolves
customer satisfaction issues in a timely manner. Create an
environment that promotes customer service excellence.
- Ensures the performance of the staff in assigned area(s) to
promote safe and effective operations.
- Conduct shift or section meetings at least monthly to ensure
information is communicated.
- Resolve problems independently and facilitate solutions; confer
with Manager and other Coordinators to resolve more complex
- Is able to identify appropriate resources during non-business
hours and utilize them as required in situations that are outside
the routine scope of practice.
- Collaborates with coordinators and Supervisors to enforce
standardized departmental policies, procedures, and protocols to
ensure quality care, efficiency, and compliance among all
- Provides oversight of technical staff to ensure QA/QC
procedures are followed.
- Assists with maintaining departmental and organizational
- Develops and retains talent by offering stretch assignments,
collaborating to create actionable development plans and
encouraging learning from setbacks in order to promote competence
- Collaborate with laboratory leaders to ensure the testing
schedule is optimized for patient care, staffing levels and fiscal
- Able to work in a fast-paced, high volume environment.
- Performs testing in some or all of the following sections of
the clinical laboratory: Blood Bank, Hematology, Chemistry, and
Microbiology, including specimen processing. Manual and automated
equipment will be used to perform analytical tests including but
not limited to: Manual WBC and body fluid differentials, manual
body fluid cell counts, specimen dilutions, gram stains, molecular
assays, and antibody identification and titers.
- Notifies appropriate staff members of any calibration or
equipment failures which cannot be immediately resolved.
- Maintains laboratory supply inventory, notifying appropriate
laboratory staff when supplies are below established par
- Troubleshoots any values outside of acceptable ranges that
cannot be resolved by technical staff.
- Recognizes test result or instrument function problems that
require additional troubleshooting, performs troubleshooting as
We are an Equal Opportunity Employer and do not discriminate
against any employee or applicant for employment because of race,
color, sex, age, national origin, religion, sexual orientation,
gender identity, status as a veteran, and basis of disability or
any other federal, state or local protected class. Carle Health
participates in E-Verify and may provide the Social Security
Administration and, if necessary, the Department of Homeland
Security with information from each new employee's Form I-9 to
confirm work authorization. - For more information:
Effective September 20, 2021, the COVID 19 vaccine is required for
all new Carle Health team members. Requests for medical or
religious exemption will be permitted.
Keywords: Carle Health, Champaign , Lab Tech Coordinator, Healthcare , Urbana, Illinois
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