Certified Medical Assistant - CMA Medication Renewal Center
Company: CARLE
Location: Champaign
Posted on: September 26, 2024
Job Description:
Are you looking for a change? Interested in achieving improved
work/life balance? Maybe looking for a position away from direct
contact patient care?The Medication Renewal Center can offer you
this and more! The Medication Renewal Center is part of the dynamic
support for our patients and their medication needs. The
Certified/Registered Medical Assistant provides advanced level
patient care support for the Medication Renewal Center.The ideal
candidate will enhance our talented team by offering strong
communication skills, ability to critically think, and thrive in a
fast-paced environment where you can make a difference in the lives
of our patients.
- Works collaboratively with the Medication Renewal Center
nursing and clerical team members.
- Completes medication refill encounters, care due messages, and
order entry based on established protocols.
- Provides clear EMR documentation in accordance with department
standards regarding medication renewal requests, care due messages,
patient care needs and/or follow up.
- Communicates status of renewals to patients and/or physician
offices.
- Participates in prior-authorization processes pertaining to
medications.
- Receives and enters to EMR faxed encounters, renewal orders,
and other pharmacy communications.
- Orders and schedules appointments and/or lab work as
appropriately outlined in protocols.
- Completes projects, requisitions, and reports for the Patient
Contact Center as requested.
- Assists with onboarding of new team members.
- Other miscellaneous tasks as outlined within onboarding and
orientation.
- Maintains all education and competencies pertaining to
licensure, role, and/or certification.
- Participates in projects and work groups upon request.
- Successfully completes PCC scheduling center specialist
training/education and maintains adequate proficiency with call
intake management, symptom guide utilization, and other scheduling
processes.
- Communicates with pharmacies regarding discrepancies and/or
clarification for medications.
- Communicates with patients regarding required services (labs
and/or office visits) to facilitate medication refill
processes.
- Performs review of pending medication refill encounters that do
not meet protocol and send to prescribing provider team.
- Disseminate education to patient as written by provider.
- Schedules appointments, validates insurance, and processes
patient concerns through use of symptom guide and other outlined
department processes when needed.
- Accurately updates EMR records including primary care provider,
preferred pharmacy,
Keywords: CARLE, Champaign , Certified Medical Assistant - CMA Medication Renewal Center, Healthcare , Champaign, Illinois
Didn't find what you're looking for? Search again!
Loading more jobs...