RN - Patient Clinical Services (Day Shift)
Company: Carle Health
Location: Champaign
Posted on: November 4, 2025
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Job Description:
Overview $5,000 sign-on bonus and $5,000 relocation (for greater
than 100 miles) or $2,500 relocation (for greater than 50 miles)
for nurses with 1 or more years experience - External Applicants
Only Position requires approximately 9 months of in-office training
prior to being remote. The office is located in Champaign, IL The
Patient Services Nurse coordinates the patient intake and triage
process for Primary Care Departments ensuring appropriate level of
care and advice is provided. Qualifications Certifications:
Licensed Registered Professional Nurse (RN) - Indiana (IN) within 1
year - Indiana Professional Licensing Agency (IPLA); Licensed
Registered Professional Nurse (RN) - Illinois Department of
Financial and Professional Regulation (IDFPR), Education: College
Diploma Nursing, Work Experience: None Responsibilities Assists
patients via phone to determine the urgency of care needed,
referring to or scheduling appointments with providers, and giving
health information and advice to callers.Evaluates, assesses, and
documents patients' questions or concerns.Coordinates with Primary
Care Center physicians and nursing staff in order to meet the needs
of the patient.Insures documentation of care is complete and
accurate.Provides general health information using approved
references including, but not limited to, providing individual and
group health and wellness education.Supports maintenance and
completeness of patient's electronic medical record, including
medication reconciliation.Triage calls from patients regarding
emergent matters ndash; provide education and disposition per
provider approved protocols. Assist primary care office with old
telephone encounters and return calls regarding patient lab and
diagnostic results. Provide assistance to primary care offices with
in-basket messages, prescription requests, and other concerns as
requested, including providing normal result notification to
patients from primary care provider. Provides assistance to
Medication Renewal Center, as needed. Review medication requests
from patients and medication responses from provider. Disseminate
education to patient as written by provider. Cross train and
provide float support to all Patient Contact Center Clinical teams
as call volumes, in-baskets, patient care, and other business needs
dictate Support Patient Contact Center Virtual physician and nurse
in-baskets About Us Find it here. Discover the job, the career, the
purpose you were meant for. The supportive and inclusive team where
you can thrive. The place where growth meets balance – and
opportunities meet flexibility. Find it all at Carle Health. Based
in Urbana, IL, Carle Health is a healthcare system with nearly
16,600 team members in its eight hospitals, physician groups and a
variety of healthcare businesses. Carle BroMenn Medical Center,
Carle Foundation Hospital, Carle Health Methodist Hospital, Carle
Health Proctor Hospital, Carle Health Pekin Hospital, and Carle
Hoopeston Regional Health Center hold Magnet® designations, the
nation’s highest honor for nursing care. The system includes
Methodist College and Carle Illinois College of Medicine, the
world’s first engineering-based medical school, and Health
Alliance™. We offer opportunities in several communities throughout
central Illinois with potential for growth and life-long careers at
Carle Health. We are an Equal Opportunity Employer and do not
discriminate against any employee or applicant for employment
because of race, color, sex, age, national origin, religion, sexual
orientation, gender identity, status as a veteran, and basis of
disability or any other federal, state or local protected class.
Carle Health participates in E-Verify and may provide the Social
Security Administration and, if necessary, the Department of
Homeland Security with information from each new employee's Form
I-9 to confirm work authorization. | For more information:
human.resources@carle.com. Compensation and Benefits The
compensation range for this position is $29per hour - $49.88per
hour. This represents a good faith minimum and maximum range for
the role at the time of posting by Carle Health. The actual
compensation offered a candidate will be dependent on a variety of
factors including, but not limited to, the candidate’s experience,
qualifications, location, training, licenses, shifts worked and
compensation model. Carle Health offers a comprehensive benefits
package for team members and providers. To learn more visit
careers.carlehealth.org/benefits.
Keywords: Carle Health, Champaign , RN - Patient Clinical Services (Day Shift), Healthcare , Champaign, Illinois
