RN - Patient Advisory
Company: Carle Health
Location: Champaign
Posted on: April 2, 2026
|
|
|
Job Description:
Overview The Patient Advisory team is the first point of contact
for our immediate and extended communities, PAN RN‘s are the key to
making sure our patients are cared for 24/7. By providing the ideal
blend of autonomy of practice and nursing judgement, while still
offering support and protections through outlined processes. The
ideal candidate will enhance our talented team by offering mastery
in chronic and acute process, strong verbal communication skills,
ability to critically think and thrive in a fast-paced environment,
while remaining patient centric. Qualifications Certifications:
Licensed Registered Professional Nurse (RN) - Indiana (IN) within 1
year - Indiana Professional Licensing Agency (IPLA)Indiana
Professional Licensing Agency (IPLA)Indiana Professional Licensing
Agency (IPLA); Licensed Registered Professional Nurse (RN) -
Illinois Department of Financial and Professional Regulation
(IDFPR)Illinois Department of Financial and Professional Regulation
(IDFPR)Illinois Department of Financial and Professional Regulation
(IDFPR); Licensed Registered Professional Nurse (RN) - Washington
(WA) within 1 year - Washington State Board of Nursing
(WABON)Washington State Board of Nursing (WABON)Washington State
Board of Nursing (WABON); Licensed Registered Professional Nurse
(RN) - Ohio (OH) within 1 year - Ohio Board of Nursing (OBON)Ohio
Board of Nursing (OBON)Ohio Board of Nursing (OBON); Licensed
Registered Professional Nurse (RN) - Iowa (IA) within 1 year - Iowa
Board of Nursing (IBON)Iowa Board of Nursing (IBON)Iowa Board of
Nursing (IBON), Education: Diploma: Nursing, Work Experience:
Nursing Responsibilities Assesses and triages patient concerns via
telephone/video/electronic methods using embedded adult and
pediatric protocols. Assesses health needs, develops plans of care,
and coordinates care for patients who are experiencing health
concerns. Documents all telephone encounters received/initiated
within Epic and completes appropriate EMR documentation and follow
up. Provides medication management assistance by renewing,
refilling, cancelling, transcribing, and reconciling medication
orders as appropriate within departmental guidelines. Ensures
adherence to established standards of care and scope of practice.
Provides education and counseling to patients, families, and
groups. Facilitates care coordination between patient and provider
during 24/7 operations. Communicates with outside facilities when
appropriate. Assists with department tracking, auditing, and
reporting feedback for opportunities of improvement. Serves as a
resource within the organization and/or community by providing
additional support to other Carle clinical team members and
patients when needed. Acts as a preceptor and supports the
development and retention of other staff. Recognizes and initiates
change initiatives that improve clinical outcomes utilizing
evidence-based practices where applicable. Provides leadership for
initiatives designed to improve the quality of care or clinical
outcomes. Assists leadership team members with development and
implementation of departmental processes. Primarily providing
telehealth triage for acute needs for Carle Health, Health
Alliance, and additional contracted health systems through daytime
and after-hours to facilitate and maintain patient safety and care.
Provides after-hour care of patient needs, supports critical
patient communications, and maintains working knowledge of
specialized processes including but not limited to: Receiving and
communicating critical lab value reporting, heart monitor alerts,
hospital discharges, AMS patients, patient and provider appointment
management, and other miscellaneous tasks as outlined within
onboarding and orientation. Performs essential Charge RN functions
in rotation with other team members that directly supports
immediate team needs, operational flows, and patient care support.
Cross training to all Patient Contact Center departments to assist
with patient care needs requiring medication refills, telephone
triage, and patient portal electronic communications. About Us Find
it here. Discover the job, the career, the purpose you were meant
for. At Carle Health, we‘re committed to fostering a workplace
where every team member feels valued, respected and empowered,
where passion and purpose come together to positively impact the
lives of our patients and our communities. Find it all at Carle
Health. Our nearly 17,000 team members and providers work together
to support patient care across central and southeastern Illinois.
We’ve grown to include eight, award-winning hospitals and a
multispecialty provider group with more than 1,500 doctors and
advanced practice providers. We’re developing the next generation
of providers and healthcare professionals through Carle Illinois
College of Medicine, the world’s first engineering-based medical
school, and Methodist College. Carle BroMenn Medical Center, Carle
Foundation Hospital, Carle Health Methodist Hospital, Carle Health
Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston
Regional Health Center hold Magnet® designations, the nation’s
highest honor for nursing care. We offer opportunities in several
communities throughout central Illinois with potential for growth
and life-long careers at Carle Health. We are an Equal Opportunity
Employer and do not discriminate against any employee or applicant
for employment because of race, color, sex, age, national origin,
religion, sexual orientation, gender identity, status as a veteran,
and basis of disability or any other federal, state or local
protected class. Carle Health participates in E-Verify and may
provide the Social Security Administration and, if necessary, the
Department of Homeland Security with information from each new
employee‘s Form I-9 to confirm work authorization. | For more
information: Compensation and Benefits The compensation range for
this position is $30.39per hour - $52.27per hour. This represents a
good faith minimum and maximum range for the role at the time of
posting by Carle Health. The actual compensation offered a
candidate will be dependent on a variety of factors including, but
not limited to, the candidate’s experience, qualifications,
location, training, licenses, shifts worked and compensation model.
Carle Health offers a comprehensive benefits package for team
members and providers. To learn more visit
careers.carlehealth.org/benefits.
Keywords: Carle Health, Champaign , RN - Patient Advisory, Healthcare , Champaign, Illinois
