Customer Service Representative
Company: Fe Moran Security solutions
Posted on: March 21, 2020
Job Location Champaign - Champaign, IL
Position Type Full Time
Education Level Undisclosed
Salary Range Undisclosed
Travel Percentage None
Job Shift Any
Job Category Admin - Clerical
About the role
Do you live to make a difference?
Are you energized by a combination of positive interaction with
customers and the opportunity to troubleshoot?
Do you excel in a fast-paced, quick response environment?
Are you known for being detail-driven and following through to the
Does the opportunity to advance as you develop expertise and
knowledge get you excited?
If this is you, come work with us.
We are current seeking Reps for our Evening Shift (2-11pm) & Night
Shift (10pm-7am). Weekends and Holidays rotation required.
The ideal candidate should have experience in a call center
environment, with excellent customer service skills. He/She must
thrive in a fast-paced environment where energy, enthusiasm,
multi-tasking and professionalism are required. While experience is
a plus, we will train a motivated individual with excellent phone
and computer skills.
Daily Task Include:
--- Handling incoming phone calls regarding customer accounts
--- Making outboard calls if an alarm event is triggered
--- Working well with team members and customers
--- Monitoring alarm systems through computer software and
--- Entering customer information into database for accurate record
To be Successful:
--- Strong Attention to Detail
--- Proficient Typing Skills
--- Commitment to Customer Service
--- Positive Attitude/Team Player
--- Ability to Follow directions
Licensure/Certification/Registration: State of Illinois Permanent
Employee Registration Card (PERC)
About the company
F.E. Moran Security Solutions, is a nationally recognized and
ranked leader in security, committed to protecting people, places
and profits. We deliver exceptional operating performance and
invest in the continued growth and development of our employees,
customers and communities. We exist to help people reach their full
Every member of our team works with a strong sense of service,
humility, accountability, purpose, and empowerment, knowing we play
an important role in protecting the lives and property of our
clients across the country. We take our jobs seriously.
Our team members are eligible to participate in a robust benefit
program including, medical, dental, vision, STD, LTD, life
insurance, retirement plans, paid time off, paid holidays, gym
reimbursement program and many other ancillary benefits.
We are an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability or veteran status.
Keywords: Fe Moran Security solutions, Champaign , Customer Service Representative, Hospitality & Tourism , Champaign, Illinois
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