Dining Busser
Company: Toppr
Location: Urbana
Posted on: February 25, 2021
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Job Description:
Responsible for providing food and beverage service to
Members/Guest ensuring satisfaction, Member retention, and
coordinating with the other Club departments.Essential Functions
And Accountabilities* Maintaining UCC service standards and
expectations* Preparing for guests by cleaning and setting tables*
Setting up any seasonal decorations, candles, or table cloths*
Greeting patrons, and if needed, escorting guests to tables*
Assisting guests by providing menus; keeping menus clean and
presentable* Serving water to guests and refilling beverage glasses
as needed* Placing and replacing silverware as needed* Delivering
beverages from the bartender* Stocking wait staff serving stations
with napkins, utensils, trays, condiments, and salt and pepper
containers* Removing guests' dirty dishes and utensils* Delivering
used dishes and utensils to the kitchen for cleaning* Assisting
dishwashers to scrape, stack, or load dishes into dishwasher as
needed* Vacuuming, sweeping, or mopping dining room* Removing trash
and recycling; replacing trash bags* Cleaning up guest spills as
needed* Directing guests to restrooms or exits as needed* Clearing
table as guests complete their meals and preparing tables for next
guests* Following and maintaining all sanitation and safety
procedures* Performing closing activities such as cleaning chairs
and tables, stacking chairs, preparing stations for morning shift*
Additional duties may include assisting kitchen staff with
preparing ingredients and cleaning kitchen surfaces* Accurately
execute Member/guest orders and requests in a timely fashion.* Know
Members names and greet them promptly in a manner to provide a warm
welcome and making them feel at home.* Assist fellow Club
Ambassadors, maintaining a team environment and participating as a
member of the team. * Notify supervisor of Member/Guest complaints
at the time they occur. Rectify, practicing service recover, any
complaints as soon as possible. * Responsible for the completion of
additional duties as assigned periodically by Club Leadership* Must
be able to interact with Members/Guests professionally, helping
them with changes and last minute requests as needed. Other
Accountabilities* Because of the fluctuating demands of the Club's
operation, it may be necessary that each Club Ambassador performs a
multitude of different functions; therefore, as an essential part
of your job, you will be expected to help others when the occasion
arises, just as other Ambassadors are expected to help you.
Accordingly, you may be expected to perform other tasks as needed
or as directed. * Adhere to all of the various company, club and
department written mandatory standards of operations, policies and
procedures, manuals, memos, oral instructions, etc., all of which
go to make up the essential functions of the job. * Responsible for
maintaining good conduct and safe working habits while in all areas
and assuring others are acting safely. * Responsible for attendance
at all Service Training Meetings as requested.* Follow all service
department, club and corporate guidelines and policies as
instructed by supervisor, policies and manuals. * Attendance at
daily line-up and participating as requested. * Wearing a clean and
neat uniform that follows UCC uniform standards daily.* Must be
able to pass a background check and drug screeningRequirementsWORK
EXPERIENCE Previous F&B experience preferredEDUCATION High
School Diploma preferredPERFORMANCE STANDARDS Excellent
communication skills and articulate speech. Ability to follow
instructions wellWORKING CONDITIONS/ENVIRONMENT Indoors and in some
cases, outdoorsUCC is a drug and alcohol free workplace
Keywords: Toppr, Champaign , Dining Busser, Hospitality & Tourism , Urbana, Illinois
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