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Fine Dining Server

Company: Toppr
Location: Urbana
Posted on: February 25, 2021

Job Description:

Responsible for providing food and beverage service to Members/Guest ensuring satisfaction, Member retention, and coordinating with the other Club departments. * Maintaining UCC service standards and expectations * Responsible for the service of food and beverage to the Members and guests * Complete and comprehensive knowledge of the menu is mandatory, including daily features and specials that may not be available directly on the menu. * Accurately execute Member/guest orders and requests in a timely fashion. * Know Members names and greet them promptly in a manner to provide a warm welcome and making them feel at home. * Responsible for seeing that daily assignments and side work are completed in their respective areas, to meet Club standards (ie orderly/organized work areas, consistently sanitary work areas, refill/stock containers and supplies, etc.) * Assist fellow Club Ambassadors, maintaining a team environment and participating as a member of the team. * Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible. * Responsible for the completion of additional duties as assigned periodically by Club Leadership * Responsible for possessing clear knowledge of all various liquors, beer and wines available by the Club. * Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed. RequirementsWORK EXPERIENCE Previous F&B experience preferredEDUCATION High School Diploma preferredPERFORMANCE STANDARDS Excellent communication skills and articulate speech. Ability to follow instructions wellWORKING CONDITIONS/ENVIRONMENT Indoors and in some cases, outdoorsUCC is a drug and alcohol-free workplace.BenefitsGuaranteed, automatic 18% tip on every order.UCC is an equal opportunity employer. EOE/Minorities/Females/Veterans/Disabled.

Keywords: Toppr, Champaign , Fine Dining Server, Hospitality & Tourism , Urbana, Illinois

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