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Professional Customer Service Representative

Company: Mommy Jobs Online
Location: Champaign
Posted on: November 8, 2018

Job Description:

Agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options (air, hotel and car), booking travel, assisting with navigation of the travel website, cancelling trips, etc. This is a work-from-home position. Computer equipment and software provided. Candidates must provide high speed internet access. Pay is $10 - 30 per hour. Responsibilities include Booking leisure domestic and international reservations Provide excellent customer service over the phone to customers Navigate a computerized data entry system or other relevant applications Requirements Previous experience working in a work-from-home call center environment, required Previous travel experience booking air, hotel, car, etc, preferred Provide high speed internet access in your home Must be at least 3MB upload/10MB download speed, cannot be satellite ISP Must provide proof of internet connection and speed to be considered Start immediately so please be ready once hired! Training is Monday-Friday Be proficient in computer operation and website navigation Must be able to multi-task between multiple computer programs and websites Able to work independently Have excellent customer communications skills, both oral and written Knowledge of general office PC-based programs, including MS Word, Excel, PowerPoint, and Outlook Ability to work in an constantly changing and fast paced environment Benefits Work from the comfort of your own home Paid training Stable schedules Comprehensive benefits including IATAN travel benefits Computer equipment provided Job Stability - Growth Opportunities Wide variety of schedules available - morning, afternoon shifts, and evening shifts! Also, you will need to be able to work one weekend day Shift differential for working hours between 7pm - 4:59am! Comprehensive Benefits (eligible for most after 60 days): Medical, Dental, Vision, 401K, Company-Paid Life Insurance, Short Term and Long Term Disability Insurance, Prescription Drug Savings plan, and more! Paid Time Off after 90 days (80hrs. first year) Get your applications in today! If you are passionate about helping others and seeking a long-term career opportunity, apply now for a chance to become part of the team! Were excited to meet you! To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLyasmine on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160. Related Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote

Keywords: Mommy Jobs Online, Champaign , Professional Customer Service Representative, Hospitality & Tourism , Champaign, Illinois

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