IT System Administrator - Core

Company: Carle Health
Location: Champaign
Posted on: January 24, 2023

Job Description:

Position Summary:




Under general direction, the IT System Administator - Core works as a member of a team that provides technical support concerning physical and virtual servers, as well as storage and backup based technology solutions. Works independently on selected tasks and projects as assigned. Ensures platform stability, availability, and reliability of the systems implemented into the test, development, and production environments. Specific deliverablies include daily ticket/work request handling, and alert monitoring and resolution. Responsible for physical server racking, wiring, building, and documenting. Responsible for maintaining print servers and queues.









Qualifications:




EDUCATIONAL REQUIREMENTS
Associates Related Field or Five (5) years experience administering Windows servers.

CERTIFICATION & LICENSURE REQUIREMENTS
Driver's License

EXPERIENCE REQUIREMENTS
Three (3) years of experience in Computers/Information Technology. A comprehensive understanding of current versions of Microsoft Windows Server is a must. Also, experience with monitoring and maintainence methods across physical and virtual environments is required.

SKILLS AND KNOWLEDGE
Ability to effectively communicate to technical and non-technical staff at all levels of the organization. Ability to work on projects both independently and in a team environment. Ability to troubleshoot issues within all aspects of Information Technology. Ability to deal with a rapid, fast-paced, and changing environment. Excellent written and oral communication skills. Required skills including, sound problem resolution, judgment, negotiating, and decision making skills. Ability to manage and deliver multiple project phases at the same time, and able to manage ongoing operational issues with longer term strategic work.










Essential Functions:

• Maintains the integrity, availibility, and uptime of Systems both virtual and physical, to ensure Carle can provide continuous patient care.
• Responsible for rapid and efficient day-to-day problem analysis and resolution techniques.
• Interfaces with customers, many of whom are a part of a very complex, integrated network that spans the Carle enterprise as well as external customers.
• Monitors Systems routinely to optimize operating efficiency and maintain uptime.
• Works with other Information Technology groups to coordinate systems creation, configuration, upgrades, performance, disaster recovery, tuning, and usage reporting.
• Restores virtual machines, and missing files as needed.
• Manage and maintain print servers and queues throughout the environment.
• Build, rack, cable, and document servers according to datacenter standards.
• Ensures datacenter integrity and functionality.
• Document new processes as required.
• Resolve or reassign trouble tickets and work orders in a timely manner to meet service level agreements.
• Responds to email in a timely fashion.
• Performs other duties as assigned.
  
  
  
  
  
  
  
  
  
  We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. - For more information: human.resources@carle.com.
  
  
  
  Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for medical or religious exemption will be permitted.
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  

Keywords: Carle Health, Champaign , IT System Administrator - Core, IT / Software / Systems , Champaign, Illinois