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Exception Item Specialist - Champaign

Company: Busey
Location: Champaign
Posted on: September 2, 2020

Job Description:

Schedule: Monday-Friday 9am-6pm; some nights until 6:30pm. Duties/Responsibilities

  • Make and process NSF decisions; process customer correspondence.
  • Look up Bank of First Deposit for return items.
  • Make daily collection calls.
  • Charge-off checking accounts and report information to the proper agencies.
  • Process charged-off account recoveries, new start loans, chargebacks, refund requests, and non-posts.
  • Assist with ACH returns and customer research requests when needed.
  • Perform maintenance on customer's accounts; input and verification of deposit account information Education and Training
    • Requires High School diploma.
    • Requires 1 or more years of related banking or accounting experience.
    • Requires knowledge of Microsoft Office. Qualifications Knowledge of:
      • Strong oral and written communication skills
      • Strong listening and phone skills Ability to:
        • Take more than normal care to prevent loss to the Bank.
        • Maintain confidentiality of customer and Bank information
        • Work independently
        • Perform duties and make decisions under frequent time pressures EOE of Minorities/Females/Veterans/Disability

Keywords: Busey, Champaign , Exception Item Specialist - Champaign, Other , Champaign, Illinois

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