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Exception Item Specialist - Champaign

Company: Busey
Location: Champaign
Posted on: September 3, 2020

Job Description:

Schedule:
Monday-Friday 9am-6pm; some nights until 6:30pm.

Duties/Responsibilities
-
Make and process NSF decisions; process customer correspondence.
-
Look up Bank of First Deposit for return items.
-
Make daily collection calls.
-
Charge-off checking accounts and report information to the proper agencies.
-
Process charged-off account recoveries, new start loans, chargebacks, refund requests, and non-posts.
-
Assist with ACH returns and customer research requests when needed.
-
Perform maintenance on customer's accounts; input and verification of deposit account information

Education and Training
-
Requires High School diploma.
-
Requires 1 or more years of related banking or accounting experience.
-
Requires knowledge of Microsoft Office.

Qualifications
Knowledge of:
- Strong oral and written communication skills
- Strong listening and phone skills
Ability to:
- Take more than normal care to prevent loss to the Bank.
- Maintain confidentiality of customer and Bank information
- Work independently
- Perform duties and make decisions under frequent time pressures

EOE of Minorities/Females/Veterans/Disability

Keywords: Busey, Champaign , Exception Item Specialist - Champaign, Other , Champaign, Illinois

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