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Customer Experience Specialist

Company: Busey
Location: Champaign
Posted on: November 15, 2020

Job Description:

Duties and Responsibilities

  • Create communication and content for omnichannel onboarding and engagement programs.
  • Assist with execution of call campaigns and needed communications using HubSpot and Synapsys.
  • Provide communication and strategy support for largescale customer impact initiatives. Education and Training
    • Associate degree required; Bachelor's degree with a focus in Marketing, Communications or related field preferred.
    • Requires immediate knowledge of Microsoft Office and familiarity with social mediums. Qualifications Knowledge of:
      • Strong oral and written communication skills
      • Strong analytical skills Ability to:
        • Take independent action within established fields and develop new procedures or approaches to problems as needed
        • Leverage available data to better understand the Busey customer base EOE of Minorities/Females/Vets/Disabilities

Keywords: Busey, Champaign , Customer Experience Specialist, Other , Champaign, Illinois

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