Loan Servicing Specialist I/II - Champaign, Edwardsville
Company: First Busey Corporation
Location: Champaign
Posted on: January 6, 2021
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Job Description:
Duties and Responsibilities:Level I* Respond to customer
inquiries both by phone and email.* Respond to internal customer
inquiries via CRM and email.* Process Loan Payments.* File
maintenance* Maintain positive relationships with multiple lenders
and support staff.* Setup maintenance of automatic payments.*
Verification of Mortgages* Assist other areas and special projects
as needed.* Filing of all documents received.In addition to the
above duties, Loan Servicing Specialist II will also execute the
following:* Payoff Transactions* Verification of newly boarded
loans* Verification of maintenance* Daily report monitoring*
Balancing of internal General Ledgers* Assist other areas and
special projects as needed.* Manage flow of Mortgage loans into
system* Process all retail loan modifications, renewals, and
extensions.Qualifications:Ability to & Knowledge of:* Work
behaviors demonstrate responsible personal and professional
conduct, which contributes to the overall goals and objectives of
Busey.* Interacts effectively with others to establish and maintain
smooth working relations.* Developing, sponsoring, or supporting
the introduction of new and improved methods, products, procedures,
or technologies.* Working in a conscientious, consistent, and
thorough manner.* Communicating ideas and information verbally to
ensure that information and messages are understood and have the
desired impact.* Adheres to The Busey Promise service standards of
Service Excellence in order to anticipate and exceed the needs of
our customers, both internal and external.Education:* Requires High
School diploma; higher education preferred.* Experience with
lending preferred.* Requires knowledge of Microsoft Office.EOE of
Minorities/Females/Vets/Disability
Keywords: First Busey Corporation, Champaign , Loan Servicing Specialist I/II - Champaign, Edwardsville, Other , Champaign, Illinois
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