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Loan Servicing Specialist I/II - Champaign, Edwardsville

Company: First Busey Corporation
Location: Champaign
Posted on: January 6, 2021

Job Description:

Duties and Responsibilities:Level I* Respond to customer inquiries both by phone and email.* Respond to internal customer inquiries via CRM and email.* Process Loan Payments.* File maintenance* Maintain positive relationships with multiple lenders and support staff.* Setup maintenance of automatic payments.* Verification of Mortgages* Assist other areas and special projects as needed.* Filing of all documents received.In addition to the above duties, Loan Servicing Specialist II will also execute the following:* Payoff Transactions* Verification of newly boarded loans* Verification of maintenance* Daily report monitoring* Balancing of internal General Ledgers* Assist other areas and special projects as needed.* Manage flow of Mortgage loans into system* Process all retail loan modifications, renewals, and extensions.Qualifications:Ability to & Knowledge of:* Work behaviors demonstrate responsible personal and professional conduct, which contributes to the overall goals and objectives of Busey.* Interacts effectively with others to establish and maintain smooth working relations.* Developing, sponsoring, or supporting the introduction of new and improved methods, products, procedures, or technologies.* Working in a conscientious, consistent, and thorough manner.* Communicating ideas and information verbally to ensure that information and messages are understood and have the desired impact.* Adheres to The Busey Promise service standards of Service Excellence in order to anticipate and exceed the needs of our customers, both internal and external.Education:* Requires High School diploma; higher education preferred.* Experience with lending preferred.* Requires knowledge of Microsoft Office.EOE of Minorities/Females/Vets/Disability

Keywords: First Busey Corporation, Champaign , Loan Servicing Specialist I/II - Champaign, Edwardsville, Other , Champaign, Illinois

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