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Bookstore Specialist

Company: Parkland College
Location: Champaign
Posted on: January 12, 2021

Job Description:

Bookstore SpecialistAll candidates must submit a cover letter, resume and 3 professional references. We will not contact your references without notifying you. Please include a current supervisor as a reference. Please contact Human Resources with any questions at hr@parkland.edu.Application Close Date: January 15, 2021Application review will begin after the closing date.Salary: $36,483.20The Bookstore Specialist is responsible for providing excellent customer service, managing store promotions, sales, and marketing, processing electronic web orders, returning excess inventory, ordering of general merchandise and coordinating computer sales.The Bookstore Specialist is a full-time, 12-month, Professional Support Staff appointment on a schedule established by the Bookstore Manager. Internal and external events occasionally necessitate an altered work schedule. Minimal supervision is provided; the Bookstore Specialist must be able to work independently while accurately prioritizing tasks and supervising part-time staff.Essential Job Functions:* Provide excellent customer service; respond to phone, e-mail, and in-person inquiries.* Management of Store promotions/sales, marketing, and related communication* Updating and maintaining the bookstore website* Process electronic web mail orders.* Coordinate book returns.* Prepare shipping documents.* Process shipping invoices.* Assist with book buyback; perform shipping associated with book buyback.* Serve as point of contact for computer sales and product placement/availability; order computers, research availability, determine options and process related invoices; assist customers with computer purchases.* Provide supervision of part-time staff, as needed.* Ordering of all general merchandise including food, beverages, and sundries along with processing invoices.* Assist with performing daily cash reports.* Apply financial aid vouchers.* Assist with store inventory (3 times per year).* Delegate tasks to part-time staff and provide backup for scheduling and monitoring of part-time staff, as needed.* Assist Manager with textbook ordering, as needed.* Other duties as assigned.Minimum Requirements:* An Associate's Degree or an equivalent combination of education and experience.* Proficiency in Microsoft Office Suite applications.* Verbal and mathematical abilities sufficient to process returns and prepare proper documentation, provide efficient and effective customer service, and order supplies.* The ability to learn Parkland College and Bookstore information systems, plus other relevant electronic programs, including but not limited to a shipment tracking system, point of sale system, and tag printing system.* Ability to lift and move objects weighing up to 40 pounds unassisted.Preferred Qualifications:* One (1) year of experience in a college bookstore setting.* Experience in sales in a retail setting.* Bookkeeper experience.* Knowledge of publishers, vendors, and UPS shipping.Why Parkland?Why did the National Institute for Staff and Organizational Development select Parkland College as a winner of its 2020 Promising Places to Work in Community Colleges Award? Because we recognize, promote, utilize, and educate one another regarding the unique qualities and shared humanity of our people and cultures. At Parkland we celebrate the diversity in our community and our world.What you can expect from Parkland:* Competitive salaries and robust benefits, including medical insurance with no monthly premiums, dental, life, disability, retirement plans, flexible spending, dependent care, EAP, employee and dependent tuition waiver, vendor discounts and generous paid time off.* Collegial community of faculty and staff united in our passion for serving students, on a campus with a panoply of lifestyles, with cultures as diverse as the communities we serve.* Professional support and deep commitment to career growth and development.* Opportunity to contribute to an organization with a national reputation for excellence and a growing international presence.

Keywords: Parkland College, Champaign , Bookstore Specialist, Other , Champaign, Illinois

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