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Admissions Counselor

Company: Universal Health Services
Location: Champaign
Posted on: June 9, 2021

Job Description:


The Pavilion Behavioral Health System currently has a full time Admissions Counselor position available. The hours for this position are 3:00pm - 11:30 pm. Qualified candidates will possess either a Master's degree in Counseling, Psychology, Social Work or Human Services field or licensed in the State of Illinois as an RN.

The Pavilion Behavioral Health System is a 106-bed psychiatric hospital located in Champaign, Illinois. We offer inpatient psychiatric services to youth and adults as well as a voluntary drug and alcohol addiction recovery program for adults and a residential treatment center to youth ages 10-19.

As a member of the highly respected healthcare provider Universal Health Services, Inc., we offer comprehensive pay and generous benefits including health, dental, vision, life insurance, tuition reimbursement and 401(k). Shift differentials for evening, night and weekend shifts are also part of our benefits package.

Interested candidates can fill out an online application at

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.


At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or 1-800-852-3449.



The Admissions Counselor provides telephonic and in-person risk assessment to assist the physician in identification of appropriate level of care for potential patients. The Admissions Counselor is the initial contact with referral sources and potential patients, coordinates the referral and intake process, facilitates the admission process and maintains communication with referral sources, families, patients and unit staff. The Admissions Counselor is responsible for the verification and prior authorization of insurance benefits as needed.


The specifications listed below are representative of the knowledge, skill, and ability to meet the minimum requirements for this position. Staff must demonstrate knowledge and skill in provision of services to various populations including children, adolescents, adults, older adults and dually diagnosed patients in an inpatient and outpatient setting.

Essential Job Duties

  1. Answers telephone using the appropriate greeting and attempts to obtain all pertinent clinical, demographic and insurance information from the caller to determine caller's needs.

  2. Performs telephonic risk screening to determine level of suicidality/homicidality with caller in crisis.

  3. Demonstrates knowledge of admission criteria for inpatient and outpatient levels of care and is able to recommend appropriate service recommendations for each individual. Provides referral recommendations to appropriate resources whenever a caller is not appropriate for services.

  4. Schedules assessments with potential patients and referral sources and explains the assessment/admission process.

  5. Promptly greets patient and family upon notification of their arrival. Informs patient and family of evaluation and admission process.

  6. Conducts walk-in and scheduled assessments, coordinates with the reviewing psychiatrist, and makes appropriate clinical recommendations for the individual seeking care. Conducts assessments for pre-accepted patient transfers (direct admits) coming from hospitals and other approved referral sources.

  7. Identifies potential problematic disposition cases, including placement problems, medical needs or developmental delays, and seeks supervision prior to acceptance.

  8. Accurately and thoroughly enters information into the electronic medical records system in accordance with departmental protocol.

  9. Accurately and thoroughly reviews and completes all admission paperwork, ensures patient signature on all required areas. All information is reviewed with patient in an understandable manner with consideration of age and ability.

  10. Demonstrates knowledge of voluntary admission and involuntary procedures for court commitment.

  11. Coordinates and arranges for emergency medical or psychiatric care in the event a patient is medically compromised or if we cannot accommodate the patient; completes Memorandum of Transfer form accordingly.

  12. Makes appropriate referral for alternative level of care or notifies referral source for follow up if patient is determined not to be appropriate for admission. Completes referrals and Crisis Safety Plan for patients being referred out.

  13. Documents in a clear, concise, and timely manner. Utilizes appropriate terminology in documentation.

  14. Exhibits excellent customer relations skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, visitors, families and referral sources.

  15. Promotes a safe work environment for self, patients and coworkers by complying with environment of care, safety, infection control and universal precaution guidelines.

  16. Acquires and maintains current knowledge in assessment techniques, crisis intervention, varying levels of care and available resources.

  17. Participates in staff meetings, hospital committees, program development and innovations which will enhance the quality of services provided to patients.

Keywords: Universal Health Services, Champaign , Admissions Counselor, Other , Champaign, Illinois

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