Member Assist Cart Attendant
Company: Sam's Club
Location: Urbana
Posted on: July 21, 2021
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Job Description:
Ensures club pick up orders are filled
by contacting members to notify when pickup time is delayed;
informing members when products are unavailable (for example, out
of stock); offering members alternative product options when
needed; ensuring products are selected and packaged according to
company policies and procedures; ensuring items are dispensed when
members arrive for pickup; resolving member issues and concerns;
and promoting the company's products and services. Maintains safety of facility according
to company policies and procedures by conducting safety sweeps;
following procedures for handling merchandise; and correcting and
reporting unsafe situations to facility management. Provides member service by
acknowledging the member and identifying member needs; assisting
members with purchasing decisions; processing member purchases;
assisting with payments according to company policies and
procedures for different membership and payment types; utilizing
cash registers to assist members with transactions; locating and
organizing merchandise; zoning the designated areas; resolving
member issues and concerns; promoting the company's products and
services; organizing and maintaining availability of
carts/flatbeds; assisting members with transporting items;
utilizing cart retrieval equipment according to company policies
and procedures; and maintaining parking lot cleanliness. Complies with company policies,
procedures, and standards of ethics and integrity by implementing
related action plans; using the Open Door Policy; and applying
these in executing business processes and practices. Completes work assignments and
priorities by using policies, data, and resources; collaborating
with managers, co-workers, customers, and other business partners;
identifying priorities, deadlines, and expectations; carrying out
tasks; communicating progress and information; determining and
recommending ways to address improvement opportunities; and
adapting to and learning from change, difficulties, and
feedback. Outlined
below are the required minimum qualifications for this position. If
none are listed, there are no minimum
qualifications. Outlined
below are the optional preferred qualifications for this position.
If none are listed, there are no preferred
qualifications.Position Summary...
We are looking for people who take pride
in their work to join our team. You help shape our member’s entire
shopping experience by giving them a positive first and last
impression.
In the member assist – cart attendant role, you are responsible for
ensuring members see a well-kept parking lot which includes helping
members with their purchases, and ensure there are carts ready and
available. You will also assist our members with their club pick up
orders, helping them load their vehicles, and support creating a
great member experience. This means you are constantly on your feet
and on the go. Rain or shine, sleet or snow, our members count on
you.
You will sweep us off our feet if:
• You thrive in fast-paced environments
• You’re a multi-tasker at heart
• You keep member satisfaction as your top priority
• You can stand for long periods of time while assisting members
quickly and accurately
• You’re a problem solver who tackles obstacles head-on to ensure
each task is completed with excellence
You will make an impact by:
• Maintaining a positive attitude by smiling, greeting and thanking
members
• Providing exceptional customer service to members across the club
as needed, answering any questions they may have
• Maintaining a clean, neat, and member-ready area
The member assistant – cart attendant is a great way to start a
fulfilling career at Sam’s Club. Apply now!
The above information has been designed to indicate the general
nature and level of work performed in the role. It is not designed
to contain or be interpreted as a comprehensive inventory of all
duties, responsibilities and qualifications required of employees
assigned to this job. The full job description can be made
available as part of the hiring process.
What you'll
do...
Minimum
Qualifications...
Preferred
Qualifications...
Primary Location...
915 W MARKETVIEW DR, CHAMPAIGN, IL
61822-1221, United States of America
Keywords: Sam's Club, Champaign , Member Assist Cart Attendant, Other , Urbana, Illinois
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