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Customer Care Advisor

Company: Busey Bank
Location: Champaign
Posted on: May 15, 2022

Job Description:


  • Monday-Friday 9am-6pm CST; possible Saturdays 8am-2pmFULL TIME (40 HOURS/WEEK) OR PART TIME (UP TO 29 HOURS/WEEK) HOURS AVAILABLE

    • Ensure customer satisfaction.
    • Deliver technical and service support via phone.
    • Attend and participate in training sessions and staff meetings.
    • Ability to adapt to change and respond to all requests in a professional manner.
    • Maintain customer confidence and protect bank operations by keeping information confidential.
      • Requires High School diploma.
      • Previous banking experience preferred.
      • Requires knowledge of Microsoft Office.
        Knowledge of:
        • Strong interpersonal, written and verbal communication skills
        • Strong organizational skills
        • Basic knowledge of web browsers and mobile devices
          Ability to:
          • Analyze and solve problems efficiently and accurately
          • Maintain mental concentration and visual attention to detail
          • Effectively manage time
          • Multi-task
          • Work independently and in a team environment
          • Express desire and show willingness to assist customers
            EOE of Minorities/Females/Vets/Disability

Keywords: Busey Bank, Champaign , Customer Care Advisor, Other , Champaign, Illinois

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