Care Supervisor
Company: Help At Home
Location: Charleston
Posted on: May 15, 2022
Job Description:
Help at Home is hiring a Care Supervisor! We offer weekly pay
starting at $15/hr along with a generous cash incentive program!
Help at Home is the nation's leading provider of high-quality
support services to seniors and people with disabilities. Our
clients need us more than ever to continue living independently in
their own homes while staying safe from high-risk facilities. Help
at Home leads the home care industry in protecting our clients,
caregivers and employees. We provide priority vaccine access, a
ready supply of quality PPE, and up-to-date training. Our Care
Supervisors develop and monitor appropriate care plans to ensure
clients receive quality care while serving as the primary liaison
between clients, home care aides, managers, referral sources, and
others directly involved in the client's care. Care Supervisor
Responsibilities
- Maintains assigned clients' files, employee files and all
related paperwork
- Consistently maintains the confidentiality of patient/client
and agency information, following HIPAA guidelines relative to
handling patient records
- Provides direct training
- Monitors the performance assigned to home care aides who
provide and support patients with personal care to ensure quality
service
- Proactively communicates schedules and changes with clients,
home care aides, referral sources, team leads, managers and the
branch manager
- Assigns home care aides based on the client's overall needs and
Plan of Care
- Prepares and submits routine departmental reports as
required
- Records and maintains accurate documentation of the client's
condition and overall service
- Conducts and keeps record of client satisfaction surveys,
client in-home visits, employee evaluations and employee in-service
trainings
- Appropriately handles client complaints and problems; documents
and reports any significant issues for further attention or
resolution as required
- Provides education and coaching on changes to a client's Plan
of Care
- Maintains positive working relationships with clients, home
care aides, referral sources, team leads, managers and branch
managers
- Ensures compliance with local, state and federal laws as well
as with company policies and procedures
- Performs other job-related duties as assigned Benefits Help at
Home strives to be an employer of choice in your community and our
employees are the foundation of our work. Eligible staff can enroll
in a wide variety of benefit programs, along with lucrative bonuses
in certain areas. We offer a variety of in-depth training
opportunities in order to provide our staff with the tools to be
successful. Help at Home also offers strong career path
possibilities for those employees who are committed to growing
within the organization. Care Supervisor Skills/Competencies
- Knowledge and experience
- At least one (1) year of experience in healthcare, preferably
in-home health or similar operation, preferred. Basic to moderate
computer skills are required. Ability to multitask and manage
multiple responsibilities.
- Personal accountability
- Exercises good health and personal hygiene practices.
Demonstrates reliability and awareness of personal behavior and its
impact on others. Dresses appropriately and maintains a
professional appearance. Must be able to deal effectively with
stress. Reasonable accommodations may be made to enable individuals
with disabilities to perform essential functions.
- Interpersonal skills
- Enjoys working with people. Deals with conflict in a
professional manner. Demonstrates optimism, enthusiasm and
willingness to work constructively with other agency team members.
Demonstrates respect and concern for the wellbeing of patients and
employees. Maintains a positive outlook despite encountering
possible challenges.
- Leadership
- Able to supervise staff and provide necessary feedback to
improve overall services. Identifies and progresses toward meeting
personal and professional goals. Qualifications/Educational
Requirements
- At least 18 years of age
- High school graduate or equivalent preferred
- Ability to read, write and follow directions
- Current PPD or chest x-ray if applicable
- 2 years supervisory experience
- Medicaid, Waiver and Home Healthcare experience preferred
- Work positively and favorably with clients, families and
staff
- Demonstrate compassion, responsibility, and cheerful attitude
Care Supervisors must comply with state background screening
requirements. Compensation, benefits, time off, and bonuses vary by
state and location, so please ask for complete details at your
interview. Powered by JazzHRV13GNRJSZN
Keywords: Help At Home, Champaign , Care Supervisor, Other , Charleston, Illinois
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