Service Center Quality Control Specialist

Company: Busey
Location: Champaign
Posted on: May 16, 2022

Job Description:

Duties and Responsibilities

• Assist in verifying that all IRA and HSA paperwork submitted is properly completed before processing the transaction.
• Verify and process all incoming mail requests for IRA rollovers and transfers.
• Develop, monitor, and report as assigned on the quarterly branch audit.
• Provide annual review of Officer Waives.
• Act as Safe Deposit Deputy for assigned market(s).
• Oversee Teller/Banker systems.
• Update, advise and manage Retail policies, procedures and guidelines.
• Complete quarterly auditing tasks, including: overseeing all aspects of the quarterly audits and reporting; quarterly audit reporting for incentive plan.
• Conduct counterfeit note processing.
• Attend and provide content for all ABM/BM meetings.
• Assist with the opening and closing of branches.
• Oversee Medallion program, including: reviewing weekly certified user list; reviewing the Medallion and SVP stamp inventory; ensuring the annual review course is administered every January; ordering and replacing stamps and ink as needed; reviewing all Medallion documentation for the branch associates as needed. Education and Training
  • Associate degree or higher is preferred.
  • At least 2 years of retail banking experience is required.
  • Requires advanced knowledge of Microsoft Office. Qualifications Knowledge:
    • Strong oral and written communication skills
    • Microsoft Office Suite Ability to:
      • Travel as needed to various branch markets to assist with conversions
      • Work independently and make decisions
      • Perform duties and make decisions under frequent time pressures Busey believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Equal Opportunity Employment is a priority for Busey and all qualified applicants will receive consideration regardless of race, color, religion, national origin, genetic information, sex (including pregnancy), age, sexual orientation, gender (including gender identity and expression), marital status, military status, veterans status, citizenship status, disability, order of protection or any other characteristic protected by applicable law or other non-merit based factors.

Keywords: Busey, Champaign , Service Center Quality Control Specialist, Other , Champaign, Illinois