Customer Care Advisor
Company: Busey
Location: Champaign
Posted on: May 16, 2022
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Job Description:
Schedule * Monday-Friday 9am-6pm CST; possible Saturdays 8am-2pm
PART TIME HOURS AVAILABLE - UP TO 29 HOURS PER WEEK
Duties/Responsibilities * Ensure customer satisfaction. * Deliver
technical and service support via phone. * Attend and participate
in training sessions and staff meetings. * Ability to adapt to
change and respond to all requests in a professional manner. *
Maintain customer confidence and protect bank operations by keeping
information confidential. Education * Requires High School diploma.
* Previous banking experience preferred. * Requires knowledge of
Microsoft Office. Qualifications Knowledge of: * Strong
interpersonal, written and verbal communication skills * Strong
organizational skills * Basic knowledge of web browsers and mobile
devices Ability to: * Analyze and solve problems efficiently and
accurately * Maintain mental concentration and visual attention to
detail * Effectively manage time * Multi-task * Work independently
and in a team environment * Express desire and show willingness to
assist customers EOE of Minorities/Females/Vets/Disability
Keywords: Busey, Champaign , Customer Care Advisor, Other , Champaign, Illinois
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