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Systems Availability Engineer

Company: First Mid Bank & Trust
Location: Champaign
Posted on: May 16, 2022

Job Description:

This position requires an ethical, analytical, and highly motivated detailed individual who is capable of handling multiple tasks. This role works within the Information Security Department to provide a high level of enterprise availability monitoring to First Mid Bank and its subsidiaries. First Mid Bank's Information Security Department follows the CIA Triad: Confidentiality - Integrity - Availability. This position focuses on the Availability aspect to ensure that all of our systems are being monitored and that our designated SLAs are being met. This position will require in depth knowledge of monitoring at the networking, systems, storage, and application levels.Responsibilities include, but are not limited to:

  • Act in accordance and operate within the First Mid security policies and procedures
  • Design, Build and Implement First Mid's availability monitoring program
  • Root cause analysis after each outage, development of remediation plans and execution
  • Work with all IT department lines to ensure all systems are being monitored
  • Create monitoring dashboards for internal customers and for corresponding subject matter experts
  • Create custom alerting based on network/system/application needs
  • Own enterprise outage communication
  • Ensure proper ownership of the problem is being remediated and followed up on
    • Assist with triaging and diagnosing of issues
    • Disaster Recovery colocation site monitoring
    • On-call rotation
    • Willingness to assist other IT departments with shared responsibilities as needed in order to provide First Mid users with a seamless customer experienceQualificationsEducation/Experience:
      • 5+ experience within Systems or Networking Management
      • Bachelors' degree or related field work experience
      • Cisco CCNA Network Certification is a plus and/or obtaining it within 18 months of employment.
      • Windows\Linux Server Certification a plus
      • Proven monitoring competenciesSkills:
        • Interpersonal skills, both written and verbal, that will allow good communication to a diverse range of individuals with various levels of computer skills.
        • Report Writing, Verbal Communication. The ability to Analyze data via its trends and patterns. Problem solving skills and confidentiality
        • Proven knowledge of the OSI model and experience with network\systems\application management
        • Proven strong technical skills in regard to monitoring systems via SNMP\MIB\OID\WMI\SSH
        • Experience with network operating systems and PC based operating system.
        • May be required to work earlier, later or longer than the normal workday.
        • Adequate knowledge of both internal policies and procedures and the respective state and federal laws and regulations governing departmental functions to ensure performance of individual job duties within the proper control environment.
          First Mid Bancshares, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification.THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENTLP123

Keywords: First Mid Bank & Trust, Champaign , Systems Availability Engineer, Other , Champaign, Illinois

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