Part Time Teller - Danville/Gilbert
Company: Vibrant Credit Union
Posted on: May 16, 2022
Job DescriptionIn a Nutshell: Provides prompt, efficient,
accurate, and courteous service to members in person, by telephone,
video and email. Performs transactional duties to serve members by
receiving or paying out funds with a high degree of accuracy.
Actively cross-sells credit union products and services. The Nitty
GrittyFacilitate Financial Transactions: Performs member
transactions, provides information and facilitates account
maintenance as requested. Process member transactions accurately
and efficiently while adhering to and not exceeding error
threshold. Verifies account ownership to ensure member privacy.
Teller cash drawer is always expected to balance. Identify
Potential Cross-Sales: Corresponds with members to create
cross-selling opportunities by utilizing knowledge of credit union
products and services. Achieve personal referral goals through
in-person and inbound/outbound phone correspondence with
members.Outstanding Service: Delivers an exceptional member
experience 100% of the time while providing products and services
that will help members improve their economic well-being and
quality of life. Respond to member questions via phone, email, or
in-person in an efficient, friendly, and accurate manner. Member
Problem Solving: Knowledgeable of credit union products, services,
and systems in order to resolve member complaints and issues within
defined authority. Resolves member account discrepancies and
complaints with critical thinking and problem solving. Uses systems
and manuals to aid in quick and efficient problem resolution.
Maintains a professional, courteous, and helpful attitude with
fellow employees, management, and members. Focus on Ongoing
Professional Development: Participates in education and training
provided by the credit union. Maintain up-to-date and comprehensive
knowledge on all departmental policies, procedures, rules and
regulations. Display Strong Teamwork: Fosters a sense of shared
accountability and group responsibility. Celebrates successes and
recognizes and appreciates others' contributions. Creates a work
environment based on inclusiveness, welcoming others' suggestions
and points of view.
What to expect when you're expecting…to get the job:
- Provide exceptional experience to help drive sales and
- Be quick to engage when there is an opportunity for
- Positively contribute to your individual Team dynamic and the
organization as a whole.
- Dare to be different. Have fun doing it.
- Successfully meet individual goals and objectives.Do you have
what it takes?
- High School Diploma or General Education Degree required.
- Six months experience and / or training desirable.
- Previous cash handling experience preferred.These are the must
haves aka minimum requirements for the job:To be successful in this
position, an individual must be sales driven, organized,
dependable, detail-oriented, personable, and tactful. This
individual should also possess excellent verbal communication
skills and mathematical reasoning ability. They must understand all
Vibrant Credit Union products and services. It is essential that
this individual understand and abide by the strict confidentiality
policies that are necessary in any financial institution.
Keywords: Vibrant Credit Union, Champaign , Part Time Teller - Danville/Gilbert, Other , Danville, Illinois
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