Scheduling Specialist
Company: Carle
Location: Urbana
Posted on: June 25, 2022
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Job Description:
Scheduling Specialist + Department: Administration - CWP_10_47 +
Entity: BroMenn + Job Category: Clerical/Admin + Employment Type:
Full - Time + Job ID: 24230 + Experience Required: None + Education
Required: HS Diploma/GED + Shift: Day + Location:
Bloomington-Normal, IL + Usual Schedule: M-F 8a-5p + On Call
Requirements: None + Work Location: Carle BroMenn Medical Center +
Weekend Requirements: None + Holiday Requirements: None Email a
Friend Save Save Apply Now Position Summary: The Patient Scheduling
Specialist I is responsible for accurately screening and completion
of callers' inquiries by telephone. Responsible for accurately
documenting inquiries from patient and providers for screening,
scheduling and directing patients to appropriate providers,
services or level of care. Provides information to patients to
fully utilize and benefit from all of Carle services. Facilitates
communication between self, providers, and patients to ensure that
needs of patient are met. Qualifications: EDUCATIONAL REQUIREMENTS
High school diploma or equivalent CERTIFICATION & LICENSURE
REQUIREMENTS Completion of a Medical Terminology course within one
(1) year of hire date. EXPERIENCE REQUIREMENTS Previous public
contact position using interpersonal skills. OTHER REQUIREMENTS
Must be able to apply specific departmental policies rules and
regulations relating to verifying patient information, collecting
payments and maintaining records and forms. Demonstrated ability to
organize and prioritize work, provide oral and written
instructions, interact tactfully with customers and establish and
maintain effective relationships with others. Must have strong
verbal and written communication skills as well as basic PC and
data entry skills. Essential Functions:+ Assumes responsibility for
answering, scheduling, documentation and follow-up on all inquiries
from patients and providers generated by telephone, internet based,
or written/electronic correspondence.+ Educates patients and
providers regarding a variety of patient care issues, including,
but not limited to insurance, provider, department/location,
payment options and availability of Carle services.+ Obtains,
updates and verifies patient demographics, insurance and co-pays
and Primary Physicians.+ Answers telephone, takes and delivers
messages to physicians, nurses and others. Reports medical
information obtained from patients and referring physicians
accurately, completely and in a timely manner. Distributes all
messages according to practice communication standards. We are an
Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex,
age, national origin, religion, sexual orientation, gender
identity, status as a veteran, and basis of disability or any other
federal, state or local protected class. Carle Health participates
in E-Verify and may provide the Social Security Administration and,
if necessary, the Department of Homeland Security with information
from each new employee's Form I-9 to confirm work authorization. -
For more information: human.resources@carle.com.Effective September
20, 2021, the COVID 19 vaccine is required for all new Carle Health
team members. Requests for medical or religious exemption will be
permitted. With an approved exemption, healthcare workers must do
weekly testing and verify a negative COVID-19 test.
Keywords: Carle, Champaign , Scheduling Specialist, Other , Urbana, Illinois
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