Company: Carle Foundation Hospital
Posted on: August 5, 2022
* Assumes responsibility for answering, scheduling,
documentation and follow-up on all inquiries from patients and
providers generated by telephone, internet based, or
* Educates patients and providers regarding a variety of patient
care issues, including, but not limited to insurance, provider,
department/location, payment options and availability of Carle
* Obtains, updates and verifies patient demographics, insurance and
co-pays and Primary Physicians.
* Answers telephone, takes and delivers messages to physicians,
nurses and others. Reports medical information obtained from
patients and referring physicians accurately, completely and in a
timely manner. Distributes all messages according to practice
The Patient Scheduling Specialist I is responsible for accurately
screening and completion of callers' inquiries by telephone.
Responsible for accurately documenting inquiries from patient and
providers for screening, scheduling and directing patients to
appropriate providers, services or level of care. Provides
information to patients to fully utilize and benefit from all of
Carle services. Facilitates communication between self, providers,
and patients to ensure that needs of patient are met.
Keywords: Carle Foundation Hospital, Champaign , Scheduling Specialist, Other , Champaign, Illinois
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