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Employee Relations Specialist

Company: Golden Nugget Danville
Location: Danville
Posted on: November 26, 2022

Job Description:

*Job purpose*

Under the direction of the Director of Human Resources, the incumbent is responsible for managing and directing ongoing team member relations, communication, recognition programs and team member activities by performing the following duties.

*Duties and responsibilities*

* Exhibit conduct in accordance with all Illinois Gaming Board (IGB) Rules and Regulations, Federal and State laws and regulations, and Company and departmental policies and procedures.
* Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees.
* Maintain all sensitive information in accordance with our policies on Confidentiality and the Code of Ethics.
* Recommend modifications to existing policies and practices based on changing environments or organizational needs.
* Ensure management adherence to existing policies and procedures. Facilitate proper resolutions to situations involving complaints, policy and procedure violations and interpersonal conflict.
* Investigate complaints of harassment or misconduct. Resolve situations to appropriate conclusions involving all related parties.
* Make recommendations to managers on appropriate corrective action based on written policies and procedures and circumstances of specific situations.
* Conduct exit interviews to help identify causes of team member dissatisfaction and terminations. Seek new and creative ways to report and utilize the data and feedback gained from exit interviews and other sources.
* Stay abreast of current trends and practices within area of responsibility and communicate pertinent information to management, peers, and employees as appropriate.
* Promote positive public/employee relations at all times.
* Coordinates the administration of employee benefits programs, such as basic and major medical coverage, dental insurance, group life insurance, retirement plans and other benefits.
* Supervise the completion of enrollment and benefit application forms, by team members, or verifies information on forms submitted by team members.
* Corresponds with Insurance Companies, Physicians, Hospitals, National Insurance, and team members, regarding claims applications and billing.
* Compile and maintain benefit records.
* Records team member information, such as personal days, compensation, benefits, and discrepancies.
* Coordinates the administration of the Paid Time Off (PTO) plan.
* Maintain a clean, safe, hazard-free work environment within area of responsibility.
* Safeguard the confidential information of all employees, department, and company records.
* Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
* Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations.
* Perform other duties as assigned.


* High School diploma or equivalent required.
* A Bachelor's or Associate's degree is preferred.
* PHR or SHRM-CP certification preferred.
* Three (3) to five (5) years of Human Resources HR Generalist and/or Employee Relations experience required.
* Ability to obtain a gaming license.
* Must have solid decision-making, organization, and interpersonal skills.
* Excellent verbal communication skills are required.
* The ability to thrive in a fast-paced multi-tasking, hands-on environment.
* Ability to establish and maintain a positive and professional working relationships with all individuals.
* Ability to work occasional long and/or irregular hours.

Job Type: Full-time

* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
* 8 hour shift

Ability to commute/relocate:
* Danville, IL 61834: Reliably commute or planning to relocate before starting work (Required)

* Human resources: 3 years (Preferred)

Work Location: One location%58047475%

Keywords: Golden Nugget Danville, Champaign , Employee Relations Specialist, Other , Danville, Illinois

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