IT System Admin - Citrix Engineer
Company: Carle Health
Posted on: January 23, 2023
The IT System Administrator - Citrix Engineer role is to ensure the
stable operation, reliability, security, and planned future of the
assigned computer systems and the support of all the services on
the assigned systems. Under minimal supervision, performs work
supporting the overall integration of the assigned systems
enterprise-wide including participation in planning, design,
installation, maintenance, management, and coordination with
enterprise business operations. A person in this position is a
technical contributor with superior knowledge and experience in the
area of the assigned systems, communications interfaces, and
related hardware/software. Maintains technical expertise and may
have certifications in selected vendor products. Works closely with
architecture teams to deploy and operate system designs. Will
perform security procedures and recommended policies to ensure
compliance with regulatory and legal polices. The person will also,
from time to time, analyze and resolve end user software program
and connectivity issues in a timely and accurate fashion, and
provide end user training where required. Specific deliverables
include daily ticket/work request handling, and alert monitoring
and resolution. Responsible for documenting all supported
Associate's Degree in Related Field or Experience in Lieu of
Education - Five (5) years of experience in system
CERTIFICATION & LICENSURE REQUIREMENTS
Driver's License upon hire.
Three (3) years of experience in managing and maintaining
application delivery technologies. Also, experience with monitoring
and reporting on these systems is required.
SKILLS AND KNOWLEDGE
* Ability to effectively communicate to technical and non-technical
staff at all levels of the organization. * Ability to deal with a
rapid, fast-paced, and changing environment. * Excellent written
and oral communication skills. * Ability to manage and deliver
multiple project phases at the same time, and able to manage
ongoing operational issues with longer term strategic work. *
Working technical knowledge of Citrix, virtualization technology,
network, PC, and platform operating systems. * Support and
administration experience with Citrix Xenapp, XenDesktop, and
ShareFile. * Experience with PVS is required. * Experience with App
Layering is a plus. * Advanced working technical knowledge of
current systems software, protocols, and standards, including DHCP,
DNS, TCP/IP, and Active Directory. * Strong knowledge of core
systems administration. * Hands-on software and hardware
troubleshooting experience. * Ability to conduct research into
software or hardware issues and products as required. * Experience
working in a team-oriented, collaborative environment. * Experience
and/or certifications in Citrix and other appropriate technologies
is preferred. * Experience with supported Microsoft Server
Operating Systems. * Current VMWare experience a plus.
- Diagnose and resolve system problems.
- Provide on-call technical support.
- Recommend, schedule, and perform software improvements and
upgrades for the system infrastructure to maintain service
- Provide guidance to vendors, partners, business owners, and/or
other IT members involved with the management or provisioning of
applications on Citrix resources.
- Implement system infrastructure changes.
- Update master images and templates on a regular basis to comply
with policies and best practices.
- Monitor and test performance and provide statistics and reports
to proactively identify potential problems and bottlenecks.
- Ensure environment uptime and high availability and address
appropriate recovery and redundancy issues.
- Promptly respond to incidents and requests.
- Provide detailed system documentation.
- Review and study assigned vendor software and hardware products
to determine those that meet the needs of the enterprise.
- Maintain a good understanding of the organization's goals and
We are an Equal Opportunity Employer and do not discriminate
against any employee or applicant for employment because of race,
color, sex, age, national origin, religion, sexual orientation,
gender identity, status as a veteran, and basis of disability or
any other federal, state or local protected class. Carle Health
participates in E-Verify and may provide the Social Security
Administration and, if necessary, the Department of Homeland
Security with information from each new employee's Form I-9 to
confirm work authorization. - For more information:
Effective September 20, 2021, the COVID 19 vaccine is required for
all new Carle Health team members. Requests for medical or
religious exemption will be permitted.
Keywords: Carle Health, Champaign , IT System Admin - Citrix Engineer, Other , Urbana, Illinois
Didn't find what you're looking for? Search again!