Scheduling Specialist
Company: Carle Health
Location: Champaign
Posted on: January 24, 2023
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Job Description:
Position Summary:
The Patient Scheduling Specialist I is responsible for accurately
screening and completion of callers' inquiries by telephone.
Responsible for accurately documenting inquiries from patient and
providers for screening, scheduling and directing patients to
appropriate providers, services or level of care. Provides
information to patients to fully utilize and benefit from all of
Carle services. Facilitates communication between self, providers,
and patients to ensure that needs of patient are met.
Qualifications:
EDUCATIONAL REQUIREMENTS
High school diploma or equivalent
CERTIFICATION & LICENSURE REQUIREMENTS
Completion of a Medical Terminology course within one (1) year of
hire date.
EXPERIENCE REQUIREMENTS
Previous public contact position using interpersonal skills.
ADDITIONAL REQUIREMENTS
SKILLS AND KNOWLEDGE
Must be able to apply specific departmental policies rules and
regulations relating to verifying patient information, collecting
payments and maintaining records and forms. Demonstrated ability to
organize and prioritize work, provide oral and written
instructions, interact tactfully with customers and establish and
maintain effective relationships with others. Must have strong
verbal and written communication skills as well as basic PC and
data entry skills.
Essential Functions:
We are an Equal Opportunity Employer and do not discriminate
against any employee or applicant for employment because of race,
color, sex, age, national origin, religion, sexual orientation,
gender identity, status as a veteran, and basis of disability or
any other federal, state or local protected class. Carle Health
participates in E-Verify and may provide the Social Security
Administration and, if necessary, the Department of Homeland
Security with information from each new employee's Form I-9 to
confirm work authorization. - For more information:
human.resources@carle.com.
Effective September 20, 2021, the COVID 19 vaccine is required for
all new Carle Health team members. Requests for medical or
religious exemption will be permitted.
Keywords: Carle Health, Champaign , Scheduling Specialist, Other , Champaign, Illinois
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