Company: Carle Health
Posted on: January 26, 2023
The Medical Interpreter serves as a cultural and linguistic
resource to both patients and providers by facilitating the
successful delivery of patient care service to a linguistically
diverse population. In this role the interpreter participates as a
neutral party or as the conduit for information that must flow
between Carle staff, and Limited English Proficiency (LEP) patients
and/or their care providers.
CERTIFICATION & LICENSURE REQUIREMENTS
Driver's License Illinois and Proof of Auto Insurance. Successful
completion of interpreter skills assessment within 90 days of start
date in position and reassessment of skills every three (3) years.
AND Completion of medical terminology course required within one
(1) year of employment.
Two (2) years previous public contact position required.
Familiarity with medical terminology, customer service skills and
interpersonal skills. Performs highly complex and varied tasks
requiring independent knowledge, its application to a variety of
situations, and exercise of independent judgment. Ability to work
with diverse populations from various cultural and economical
backgrounds, and age groups. Ability to work as an effective member
of a dedicated team. Ability to work in a fast paced healthcare
environment with a variety of customer service needs. Accurate and
appropriate interpretation skills at all times. Current Illinois
driver's license with driving record suitable to traveling between
all the various Carle locations.
- Facilitates communication between Carle staff and LEP patients
in variety of modalities including in person, over the phone and
video relay. Ensures that information pertaining to the patient's
outpatient services, hospitalization, (i.e. advance directives,
consents from treatment, diagnosis and prognosis, treatment plan,
follow-up appointments and Health Care Education) are accurately
- Successfully complete the core Interpreter Services training
- Represent Interpreter Services and the organization in a
positive and professional manner, exercising discretion at all
- Participate in on call coverage to provide interpretation
services during non-business hours and business hours as
- Maintain confidentiality in all matters related to patient care
and visitor issues with LEP patients and their
- Promote customer satisfaction related to Carle services; notify
Supervisor of any issues that may be problematic for patients or
- Participate in continuing education programs and competency
training to enhance professional role of Interpreter Services.
We are an Equal Opportunity Employer and do not discriminate
against any employee or applicant for employment because of race,
color, sex, age, national origin, religion, sexual orientation,
gender identity, status as a veteran, and basis of disability or
any other federal, state or local protected class. Carle Health
participates in E-Verify and may provide the Social Security
Administration and, if necessary, the Department of Homeland
Security with information from each new employee's Form I-9 to
confirm work authorization. - For more information:
Effective September 20, 2021, the COVID 19 vaccine is required for
all new Carle Health team members. Requests for medical or
religious exemption will be permitted.
Keywords: Carle Health, Champaign , Interpreter (Spanish), Other , Urbana, Illinois
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