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Customer Care Advisor

Company: Busey
Location: Champaign
Posted on: September 9, 2019

Job Description:

*This position is also open to the Edwardsville market. Schedule * Monday-Friday 9am-6pm CST; possible Saturdays 8am-2pm Duties/Responsibilities * Ensure customer satisfaction. * Deliver technical and service support via phone. * Attend and participate in training sessions and staff meetings. * Ability to adapt to change and respond to all requests in a professional manner. * Maintain customer confidence and protect bank operations by keeping information confidential. Education * Requires High School diploma. * Previous banking experience preferred. * Requires knowledge of Microsoft Office. Qualifications Knowledge of: * Strong interpersonal, written and verbal communication skills * Strong organizational skills * Basic knowledge of web browsers and mobile devices Ability to: * Analyze and solve problems efficiently and accurately * Maintain mental concentration and visual attention to detail * Effectively manage time * Multi-task * Work independently and in a team environment * Express desire and show willingness to assist customers EOE of Minorities/Females/Vets/Disability

Keywords: Busey, Champaign , Customer Care Advisor, Other , Champaign, Illinois

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