ChampaignRecruiter Since 2001
the smart solution for Champaign jobs

Branch Banker Associate (MLO)

Company: PNC Financial Services Group
Location: Champaign
Posted on: November 28, 2019

Job Description:

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Branch Sales and Service Representative, you will engage in proactive sales and customer service activities including teller transactions and developing referral opportunities. This position, within PNC's Retail Branch Banking Network, is based in Champaign/Urbana, IL

Job Profile


  • Delivers a unique customer experience aimed to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
  • Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships.
  • Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
  • Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
  • Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

    PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

    • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
    • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.


    • To learn more about this and other opportunities on our team.Watch this video.CompetenciesBanking Products Knowledge of and ability to provide products and services available through the retail banking branch.

      Digital Awareness Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.

      Effective Communications Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

      Managing Multiple Priorities Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

      Matrix Management Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.

      Problem Solving Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.

      Prospecting. Knowledge of prospecting principles, processes and skills; ability to identify and engage potential customers in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact.

      Retail Lending Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies.

      Selling. Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.

      Understanding Customer Needs Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers.

      Disability Accommodations Statement

      The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.

      The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

      Equal Employment Opportunity (EEO)

      PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

Keywords: PNC Financial Services Group, Champaign , Branch Banker Associate (MLO), Other , Champaign, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Hair Stylist - Lafayette pointe
Description: Stylist br br At Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist in (more...)
Company: Great Clips
Location: Terre Haute
Posted on: 12/7/2019

Titan Transfer Local, Short Haul, & OTR Trucking Jobs
Description: Hiring Local, Short Haul and OTR Company Drivers For Dry Van Positions We started this company with the idea that we could... truly become a role model in the industry for how to
Company: Titan Transfer (TN)
Location: Terre Haute
Posted on: 12/7/2019

Remote Law Enforcement/Criminal Transcriber (work from home)
Description: Net Transcripts is looking for many vendors / independent contractors who have experience transcribing audio content of criminal investigations, court proceedings, law enforcement interviews, jail calls, (more...)
Company: Net Transcripts
Location: Terre Haute
Posted on: 12/7/2019


CDL A Flatbed Trucking Job - $5,000 Sign On Bonus
Description: Drive For The Top Flatbed and Specialized Carrier We're hiring flatbed drivers for company, owner-operators and lease purchase. Family Values As a family oriented Flatbed and Specialized carrier since (more...)
Company: P & S Transportation
Location: Normal
Posted on: 12/7/2019

CDL A Flatbed Trucking Job - $5,000 Sign On Bonus
Description: Drive For The Top Flatbed and Specialized Carrier We're hiring flatbed drivers for company, owner-operators and lease purchase. Family Values As a family oriented Flatbed and Specialized carrier since (more...)
Company: P & S Transportation
Location: Terre Haute
Posted on: 12/7/2019

Benefit Rep
Description: The Largest Healthcare Benefits Discount Company is seeking Representatives that want to work from home.
Company: Living Healthy
Location: Lafayette
Posted on: 12/7/2019

HIRING 20 TEAMS BEFORE JAN 13TH 2020!! (Terre Haute,IN)
Description: Thank you for considering DKD Logistics Inc We are always looking for qualified individuals that want to be a part of our professional, positive and people-centered team. We offer a competitive
Company: DKD Logistics
Location: Terre Haute
Posted on: 12/7/2019

Travel First Assist Tech - $1,300 per week
Description: NurseFly Travel Nursing with TaleMed Allied is seeking a travel first assist tech for a travel job in Terre Haute, Indiana:- Specialty: First Assist Tech- Discipline: Allied Health Professional- Start (more...)
Company: NurseFly Travel Nursing
Location: Terre Haute
Posted on: 12/7/2019

REGIONAL AND OTR CLASS A CDL TANKER DRIVERS (Normal)
Description: TRUCK DRIVERS - REGIONAL AND OTR CLASS A CDL DRIVERS Guaranteed Transition Pay LCL Bulk is a Wisconsin based food grade tanker company that primarily hauls liquid chocolate for some of the largest chocolate (more...)
Company: LCL Bulk Transport
Location: Normal
Posted on: 12/7/2019

Class A Flatbed Truck Driver
Description: 22 Years of providing the Highest Quality Driving Jobs Our drivers are our 1 Asset and their job satisfaction is our top concern At Loudon County Trucking you will experience much more. You will be (more...)
Company: P & S Transportation
Location: Terre Haute
Posted on: 12/7/2019

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Champaign RSS job feeds