Conversion Analyst
Company: Communications Data Group Inc
Location: Champaign
Posted on: January 27, 2023
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Job Description:
Description:Job SummaryConversion Analysts work with clients and
other CDG staff to understand new client's requirements such as
business processes, products and services, workflows and related
operational information. Once those discovery sessions conclude the
Conversion Analyst accurately configures MBS to conform to the
client's requirements. Ability to analyze business processes and
make appropriate recommendations to optimize client's efficient use
of MBS is a top priority. The Conversion Analyst will be
responsible for keeping accurate documentation to ensure a
historical record of the client onboarding process is
maintained.Key Responsibilities and AccountabilitiesCoordinates
with PMO, project owners and data analysts to successfully and
efficiently onboard new clients to the MBS platform.Work with new
clients to determine client's requirements for MBS configuration
and accurately implements these requirements.Examine data files,
processes, workflows, reports and operational needs of customers
and completes data mapping and transaction workflow documents as
the basis of the conversion system.Develops understanding of and
define client products and services through discovery sessions to
determine how systems must be configured to meet client
needs.Completes product onboarding documents summarizing all system
requirements and determines key challenges in converting customer
MBS.Confirms project requirements by analyzing user requirements
while collaborating with others on project team.Maintains technical
knowledge by attending educational webinars; reviewing
publications; establishing personal networks; participating in
technical associations.Maintains client confidence and protects
operations by keeping information
confidential.Requirements:Qualifications and SkillsBachelor's
degree preferred or 3-4 years' experience in IT, data analysis or
system support roles. Experience using Excel, Relational Database
Processing and familiarity with SQL syntax also preferred.Creative
and analytic thinker with strong problem-solving skills. Flexible
and adaptive in a changing environment with the ability to
multitask and prioritize effectively in a fast-paced
environment.Agile/Scrum experience, Software Development
Fundamentals, Problem Solving, Documentation Skills, Verbal
Communication, Promoting Process Improvement and experience with
Jira preferred.Excellent written and verbal communication
skills.Passionate about technology, learning new technologies and
continued improvement. Candidate must be very organized, detail
oriented and highly motivated.Self-directed management of work and
results, performs at a high level under minimal
supervision.PM22PI202130340
Keywords: Communications Data Group Inc, Champaign , Conversion Analyst, Professions , Champaign, Illinois
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