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Patient Service Representative- Southwest Champaign

Company: Carle Foundation Hospital
Location: Champaign
Posted on: November 22, 2021

Job Description:

* Coordinates and participates in a variety of duties associated with daily clinic preparation process including: patient identification, patient check in/out, charge posting, cash management, patient appointment scheduling, patient registration and account set-up, phone calls. * Competent in telephone system, takes and delivers messages to physicians, nurses and others. Reports medical information obtained from patients and referring physicians accurately, completely and in a timely manner. Distributes all messages according to practice communication standards. * Serves as a role model by conducting self in a responsible, professional manner. * Manage all incoming patient care requests related to in-basket activities, referrals, work que activity, and incoming telephone calls. * Proficient with insurance coverage rules. Proficient with coverage and rules that apply to eligibility, network coverage, and benefits. * Successful completion of mandatory insurance training and ongoing competency refreshers. * Competent to initiate and secure prior authorizations as needed. The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met.

Keywords: Carle Foundation Hospital, Champaign , Patient Service Representative- Southwest Champaign, Sales , Champaign, Illinois

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