Patient Service Representative- Southwest Champaign
Company: Carle Foundation Hospital
Posted on: November 22, 2021
* Coordinates and participates in a variety of duties associated
with daily clinic preparation process including: patient
identification, patient check in/out, charge posting, cash
management, patient appointment scheduling, patient registration
and account set-up, phone calls. * Competent in telephone system,
takes and delivers messages to physicians, nurses and others.
Reports medical information obtained from patients and referring
physicians accurately, completely and in a timely manner.
Distributes all messages according to practice communication
standards. * Serves as a role model by conducting self in a
responsible, professional manner. * Manage all incoming patient
care requests related to in-basket activities, referrals, work que
activity, and incoming telephone calls. * Proficient with insurance
coverage rules. Proficient with coverage and rules that apply to
eligibility, network coverage, and benefits. * Successful
completion of mandatory insurance training and ongoing competency
refreshers. * Competent to initiate and secure prior authorizations
as needed. The Patient Services Representative 1 coordinates and
participates in a variety of duties associated with daily clinic
preparation process, patient identification, patient check in,
charge posting, cash management and basic patient appointment
scheduling. Conveys a positive image and provides information to
ensure patients' needs are met.
Keywords: Carle Foundation Hospital, Champaign , Patient Service Representative- Southwest Champaign, Sales , Champaign, Illinois
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