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Inside Sales Representative

Company: Clifford Jacob Forging Company
Location: Champaign
Posted on: August 7, 2022

Job Description:

EXPERIENCE/PROFICIENCY: At least two years experience and/or a combination of related customer service or sales education and experience.
DESCRIPTION: This position is responsible for the following: supporting Sales activities by working closely with Engineering and Customer Service at C-J while providing coordination with the other IMT Forge Group companies; researching and assisting with activities involving customers, Customer Service and Accounting; supporting Forge Group website and e-mail services; and assisting with customer visits and shop tours
SKILL REQUIREMENTS:
PC/Microsoft office skills; Ability to learn new software and/or operating systems.
Ability to multi-task with frequent interruptions; Work effectively in a fast-paced environment; Ability to maintain a calm demeanor and think clearly in difficult or stressful situations.
Deductive reasoning.
Ability to handle confidential information appropriately.
Effective written and verbal communication skills.
Time management skills, organizational skills and attention to detail. Ability to prioritize and handle large amounts of emails and phone calls simultaneously.
Problem solving and analytical skills.
Ability to work on a self-directed basis. Self-driven, self-motivated and results orientated.
Enthusiastic and confidant in taking on tasks or challenges
Ability to monitor, motivate, and interact with other individuals and departments
EFFORT REQUIREMENTS: Willingness to assist with some weekend customer activities. Travel is rarely required for this position.
RESPONSIBILITES:
1. Answer the primary phone number to the plant.
2. Assist with tracking of leads/RFQs and coordination of follow up with IMT Forge Group team.
3. Receive and respond to customer inquiries. Post RFQ's on Forge Group Smart sheet; Coordinate ITAR related RFQs directly with C-J Engineering and; Act as a primary liaison between Engineering and Sales through the quotation process.
4. Issue completed quotation documents --- Prepare sales quotations together with Engineering and Outside Services; Complete final preparation and document presentation to customers and interested parties; Post on Smart sheet and to Sales files.
5. Coordination and documentation of quote follow ups with IMT Sales Managers, Sales Representatives. Act as backup to Smart sheet coordinator(s).
6. Provide coordination support on new jobs to assure smooth transition between departments.
7. Assist with preparation and processing of sales reports through DAX and Smart sheet.
8. Assistance and coordination with marketing and sales events.
9. Assisting on projects under the direction of the Sales Coordinator/Managers.
10. Collaboration and coordination with IMT Outside Sales Representatives.
11. Participate in and take responsibility for sales improvement initiatives.
12. Management of leads and opportunities; Customer requests for Quotes; Quote preparation; Pricing/invoicing resolution and Reporting.
13. Coordinate updates with IMT Marketing and providing feedback to users. Prepare and distribute customer directed correspondence. Provide sales related analysis and updates to sales staff and representatives.
14. Prepare and send customer visit announcements; Coordinate customer visits and assist with other support activities associated with customer visits/tours of the facility.
15. Actively involve others in cross-functional, coordinated activities to achieve positive results.
16. Other duties as required

PI184071311

Keywords: Clifford Jacob Forging Company, Champaign , Inside Sales Representative, Sales , Champaign, Illinois

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